『Converge Coffee』のカバーアート

Converge Coffee

Converge Coffee

著者： Sean Sullivan
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Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from the lessons they learned. Every episode puts you right across the coffee table from your speaker. You'd be walking away with actionable insights you can actually use, not another list post no one implements. We dive deeper into the four go-to-market success cores that drive and prove customer experience: Messaging, Design, Tech, and Experience. These four essentials don't only apply to marketing. Guests bring backgrounds in sales, customer experience, RevOps, recruiting, data, and product because today, every business function grows through the same two forces: customers and employees converging back to those four cores. In three years, we built what was one of the world's top 1% downloaded podcasts with 250 human downloads per episode and an 80%+ consumption rate.© 2026 Converge Coffee マネジメント マネジメント・リーダーシップ リーダーシップ 経済学
エピソード
  • Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time

    Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time
    2023/12/01

    In this episode, Erik Deckers sits down with Jay Baer, owner of Ursus 10 and author of the new book, The Time to Win. They discuss how a company's speed is now the new differentiator. Jay also talks about how companies need to learn how to speed up their response time without being TOO fast, too. Jay predicts how companies can manage customers' expectations in the future, even as we expect companies to get faster and faster. Finally, Jay talks about his latest venture, becoming one of the largest tequila educators in the country with [TequilaJayBaer.com](TequilaJayBaer.com).
    More About Jay https://www.linkedin.com/in/jaybaer
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    13 分
  • Episode 148: How Focusing on Strategic Growth Offer Solutions in Plain Sight and Improves Experiences

    Episode 148: How Focusing on Strategic Growth Offer Solutions in Plain Sight and Improves Experiences
    2023/10/27

    In this episode, Sean sits down with Bruno Pesec, corporate consultant, co-author of Augmented Strategy, and doctorate student in organizational change. They dive into why Bruno started on his consulting practice and why he branded himself instead of a company name. They go deeper into his experience on what the two important levers for strategic growth. Bruno gives some great insights on how companies grow but how leaders can foster growth. Bruno gives examples of how he helps leaders find growth opportunities in plain sight. Bruno gets deep on how he has fostered his own growth from his inquisitive mind, his parents, and his love for martial arts.
    More About Bruno. https://www.linkedin.com/in/pesec/
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    31 分
  • Episode 147: How Architecting Better Data Models and Building Better Customer Experience Cadences Drastically Improves Churn

    Episode 147: How Architecting Better Data Models and Building Better Customer Experience Cadences Drastically Improves Churn
    2023/10/27

    In this episode, Sean sits down with Sharon Park, CEO and President at Sage Digi. They dive into why Sharon started Sage Digi after many years at Google. They go deeper into her experience on how to architect a full funnel advertising strategy for B2B companies. Sharon gives some great insights on how data alignment and cleanliness are key. Sharon gives examples of how she uses those solid CX principles that helped reduce her own company churn from 35% to 5%. Sharon gets deep on her focus on self transform and how that plays into her different life facets.
    More About Sharon. https://www.linkedin.com/in/presidentsharon/
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    27 分
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