• Contractors Toolbox

  • 著者： Gary Cohen
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Contractors Toolbox

著者： Gary Cohen
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  • The Contractors Toolbox Podcast from Certified Contractors Network (CCN) is conversations with experts in the contracting industry. We talk about best practices for scaling a successful home improvement contracting company. We'd love for you to join us at contractors.net
    2022
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あらすじ・解説

The Contractors Toolbox Podcast from Certified Contractors Network (CCN) is conversations with experts in the contracting industry. We talk about best practices for scaling a successful home improvement contracting company. We'd love for you to join us at contractors.net
2022
マネジメント マネジメント・リーダーシップ 経済学
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エピソード
  • The Hidden Costs of Poor Workflow Management & How To Improve It | Rick Olejnik

    The Hidden Costs of Poor Workflow Management & How To Improve It | Rick Olejnik
    2025/04/15

    In this episode, CCN Director of Member & Partner Experience Drew Barto is joined by Cilio Technologies CEO & President Rick Olejnik.

    Rick defines workflow management and identifies inefficiencies he sees among most contractors in this area. You’ll learn how poor workflow management directly impacts your bottom line, customer satisfaction, and your company’s reputation, and the steps you can take to avoid these issues.

    This episode is ideal for contractors that are looking to scale their businesses but need to improve workflow processes in order to achieve their growth goals profitably.

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    26 分
  • How to Become the Most Known & Trusted Brand in Your Market | Marcus Sheridan

    How to Become the Most Known & Trusted Brand in Your Market | Marcus Sheridan
    2025/04/08
    Marcus Sheridan, author of “They Ask, You Answer” and “Endless Customers” joins CCN Director of Member & Partner Experience Drew Barto for this information-rich episode of the Contractors Toolbox Podcast. Marcus will be the keynote speaker at CCN’s Spring Conference in Miami from April 24-27, 2025 in Miami. As a world-renowned communication expert, author, and keynote speaker, Marcus helps brands, sales teams, and leaders build deeper human connections and establish more trust with their audiences. With over 13 years of experience in the speaking industry and 23 years as an entrepreneur, Marcus has honed his craft as a master communicator, helping individuals and organizations transform the way they connect, engage, and influence. His expertise has been tactfully applied across a diverse range of subjects including Sales, Leadership, Marketing, AI, personal development, and trust. In this episode, you’ll learn why companies are struggling with acquiring new customers and what they can do about it, why contractors should talk openly—and be transparent—about pricing, take a deep dive into Marcus’ four pillars of trust, and much, much more. This is an episode you can’t miss!
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    46 分
  • How Contractors Can Build Call Centers from Zero to 10+ Reps Using AI | Nate Joens

    How Contractors Can Build Call Centers from Zero to 10+ Reps Using AI | Nate Joens
    2025/04/01

    In this episode, CCN Director of Member & Partner Experience Drew Barto is joined by Structurely Co-Founder & Chief Innovation Officer Nate Joens.

    This is Nate’s second time on the program. Nate shares whether AI can be used to build a call center for a company of your size, when the time is right to begin building a call center, the best balance between human call center reps and AI reps, how your call center should be handling aggregator or new form leads and old or rehashed leads, and much more.

    This episode is ideal for contractors that are ready to grow their call centers, but don’t know the best approach for where they are right now. Get answers by listening to this episode of the Contractors Toolbox Podcast!
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    27 分

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