Adrienne Mann and Melissa Stratman dig into a timely question for health centers: how should we be talking about productivity right now? With federal funding on shaky ground, they reframe productivity as a mission-protecting tool—not a punitive metric—and share practical ways leaders can discuss capacity, schedules, and expectations with clarity, fairness, and trust, building on the ADKAR model for change management. A must-listen for teams feeling the pressure to serve more patients while building real financial resilience.

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Ready for some rural healthcare magic? In this Coleman Associates Innovation Podcast episode, we spotlight the creative team from Axis Health Systems in Colorado. They took access to behavioral health services to new heights with out-of-the-box ideas—including unique voicemail scripts that got patients from “I’ll think about it” to “Absolutely, I’ll be there!” Discover how these innovators improved patient outcomes in their community, turned no-shows into yes-shows, and tackled the unique challenges of rural behavioral healthcare with humor, heart, and a few unexpected phone tricks. Get ready to rethink what’s possible!

Guests:
Casie LaMunyon
Amanda O’Connor


Host:
Amanda Laramie

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In podcast episode #60, "Making Over Behavioral Health and Substance Use Care," Kaitlin Boger, a seasoned Director of Counseling and Behavioral Health Services and Director of Integrated Care, teams up with Amanda Laramie to explore the exciting possibilities for clinics to expand their mental health and substance use services. They dive into the hot topics of today's mental health landscape, including the youth mental health crisis, the relentless opioid epidemic, and the urgent need for better care for serious and persistent mental illnesses. With so many clinics now eyeing or already securing grant funding, this dynamic duo shares practical tips and inspiring stories on making the most of these opportunities to serve our communities better. Prepare for an engaging and insightful conversation that's as informative as uplifting!

Guest:
Kaitlin Boger EdD,LCSW(NC),LSCSW,LCAC (KS)
Amanda Laramie

Host:
Adrienne Mann

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