Find all the show notes at https://gocamp.pro/ownerspod/coaching-staff

Why do some staff shut down when given feedback and how can leaders break through? In this episode, your hosts sit down with Dave Brown, LCSW, to explore brain-aligned strategies that help young staff actually hear, process, and act on feedback. Listen in as they unpack the “mentor’s dilemma” and share practical tools like transparency statements, belonging stories, and low stakes check-ins that build trust while maintaining high standards. If you’re looking to strengthen your feedback culture without sacrificing relationships, this episode offers clear, actionable approaches you can start using right away.

• 07:00 From Social Work To Camp
• 08:21 Launching Fence Post Learning
• 11:40 Why Feedback Feels Hard
• 12:45 Mentor’s Dilemma
• 15:55 Fragility Causes
• 21:53 High Standards, High Support
• 26:04 Transparency Statements Tool
• 29:15 Building Feedback Culture
• 33:51 Training Middle Managers
• 36:29 Why Feedback Breaks Down
• 37:42 Trusting Others With Feedback
• 40:42 Why Connection Matters
• 46:04 Belonging Stories Tool
• 50:15 Balance Scale Support
• 53:52 Mentoring Campers

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• Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden & Madawaska Camps
• Kelly Schuna - Owner - Hidden Pines Ranch

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• Dave Brown, LCSW - Founder - Fence Post Learning, Director - Mountain Camp

Coping Mechanisms from Fence Post Learning

10 to 25: The Science of Motivating Young People

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