In this coaching demonstration you will see what not to do, how to coach a resistant client, and how to use listening to build trust and rapport.

We explore ICF Competency 6 Listening Actively with clear do’s and don’ts, the risks of substituting your own words, and how to backtrack key client language to keep the session productive.

You will learn how to acknowledge frustration without spiraling down, hold a safe container, and guide the conversation toward goals the client actually values. We also touch on executive coaching dynamics with third party sponsors, session agreements, and the importance of checking for energy shifts and nonverbal cues.

Highlights include:

• Moving from assumptions to accurate reflection
• Using the client’s words to surface goals and insights
• Somatic check ins to access the bigger picture
• Summarizing succinctly to confirm understanding

If you are on the ICF credentialing path toward PCC or MCC, or you lead teams and want stronger communication, this walkthrough gives you practical language you can use today. Subscribe for more coaching demonstrations and tutorials.

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