This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Something happened to me upstairs at the historic Gurley Street Grill in downtown Prescott, Arizona—and I have never forgotten how it felt.

While helping with a catered event in the upstairs kitchen and bar area, equipment seemed to turn on by itself, objects were not where I remembered leaving them, and I felt what seemed like a person walk directly through my body.

It wasn’t my only strange experience there. The upstairs bathroom has always carried an unsettling feeling, and on one occasion, the water turned on without me touching the faucet.

In this haunted-history episode of Cleaning Business Life, we explore:

• The history of the Mulvenon Building
• The Great Prescott Fire of 1900
• The charred bricks reportedly reused during reconstruction
• The upstairs rooms once rented “by the hour or by the day”
• The local legend that the building once housed a brothel
• My personal experiences inside the upstairs rooms
• Why cleaners may notice things in buildings that other people miss

I cannot prove that the Gurley Street Grill is haunted—or that its upstairs rooms officially operated as a brothel. But I can tell you what happened to me.

And I still wonder: Did everyone who entered those upstairs rooms eventually leave?

If you have experienced something you could not explain while cleaning a home or business, share your story in the comments.

Subscribe to Cleaning Business Life for more haunted Prescott history, real cleaning-business stories, and practical conversations about building a business—and a life—you actually want to participate in.

#GurleyStreetGrill #HauntedPrescott #PrescottArizona #GhostStories #HauntedHistory #CleaningBusinessLife

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Cleaning companies love to say they offer add-on services—but are you actually asking customers to buy them?

In this episode of Cleaning Business Life, Shannon breaks down the difference between passively listing add-ons and actively incorporating them into your sales process. From ovens, refrigerators, windows, and baseboards to laundry, organization, pantry cleaning, and seasonal services, add-ons can give customers better options while creating higher-ticket, more profitable appointments.

You’ll learn:

• How to build add-ons into your sales process
• Why your existing clients are a valuable revenue asset
• How solo cleaners and larger teams can offer upgrades
• When to complete an add-on immediately—or schedule it later
• How to incentivize cleaning technicians without pressuring customers
• Why add-ons must be priced for labor, overhead, and profit
• How to increase revenue without constantly acquiring new clients

Your customers cannot purchase services they don’t know about. Stop waiting for them to ask—and start asking, “Would you like fries with that?”

Ready to better understand your pricing and profit? Get the Pricing Blueprint Masterclass here:

https://klean-freaks-university.newzenler.com/courses/pricing-blue-print-master-class/buy

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Shiny object syndrome may be quietly keeping your cleaning business from growing.

A new course, software program, service, marketing strategy, or “million-dollar idea” can feel exciting—but constantly changing direction often leaves you with unfinished projects, wasted money, and very little measurable progress.

In this episode, Shannon and Jamie discuss how cleaning business owners can recognize the difference between a genuine opportunity and another distraction. They also explore why new ideas feel more exciting than finishing what you’ve already started, when it makes sense to pivot, and why focus and consistency are essential for long-term growth.

You probably don’t need another brilliant idea. You may simply need to finish what you started and give your current strategy enough time to work.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Being a cleaning business owner is hard—but the kind of hard changes as your business grows.

In this episode, Shannon and Jamie have an honest conversation about the difficult decisions, uncomfortable conversations, financial pressure, staffing problems, and personal responsibility that come with building a cleaning company.

They discuss transitioning out of the field, hiring and managing employees, protecting your cash flow, setting boundaries, creating policies from painful lessons, and learning not to treat every uncomfortable situation like an emergency.

The goal isn’t to create a business where nothing hard ever happens. The goal is to build one that doesn’t collapse every time something hard happens.

The problems may not disappear, but with stronger systems, better boundaries, and experience, you become the business owner who knows how to handle them.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Behind Prescott’s famous Whiskey Row was another side of town—one respectable society preferred not to talk about.

Along South Granite Street stood Prescott’s red-light district, its only known two-story brothel, and a thriving Chinese community whose labor helped keep the frontier town running. Then the Great Fire of 1900 swept through the district, destroying buildings and burying much of its history beneath the ground.

In this special haunted-history episode of Cleaning Business Life, Shannon explores the women who lived and worked inside the Double-Decker Brothel, the children who may have called it home, and the remarkable artifacts archaeologists later recovered from its trash-filled privy—including Victorian pottery, beauty products, patent medicines, and part of a porcelain doll.

She also shares the story of Prescott’s Chinese residents, the laundries and businesses they built despite open discrimination, and the community members who fought flying embers with wet blankets and brooms to save their Joss House during the fire.

More than a century later, construction of the Granite Street parking garage uncovered what Prescott had nearly allowed to disappear.

This is the story of what was buried behind Whiskey Row—and the people whose town depended upon them, even while pushing them to its margins.

Apply for the scholarship here: https://kleanfreaksuniversity.com/scholarship/

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Jamie thought her cleaning business was making twice as much as it actually was.

When duplicated income was discovered in her books, it was a difficult financial wake-up call—but learning the truth gave Jamie the information she needed to transform her business.

In this episode, Jamie shares how working with Erica Paynter helped her clean up her bookkeeping, double her actual revenue within a year, implement Profit First, and create a financial operating system she can finally understand and trust.

Jamie and Erica discuss separating taxes, payroll, operating expenses, profit, and owner’s pay; knowing when the business can afford to hire; and using Jobber, QuickBooks, Gusto, and Relay to build systems that work together.

This conversation is about more than bookkeeping. It’s about the confidence that comes from understanding your real numbers and making decisions based on facts instead of financial emergencies.

Learn more about Erica Paynter and the bookkeeping, advisory services, and financial resources available through CleanCo CEO:

https://cleancoceo.com

Be sure to tell Erica that Jamie and the Cleaning Business Life podcast sent you!

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

How do you train your first employee when your new location is 90 minutes away—and you have no intention of becoming the cleaner or full-time trainer?

In Episode 4 of March to a Million, Shannon and Jamie explore the real logistics behind hiring and training a cleaning technician remotely. Shannon shares her developing plan for training homes, secret shoppers, video-based lessons, quality-control checklists, and in-person validation as she prepares to hire for the new Gilbert market.

Jamie also shares what she is currently learning from hiring through Indeed, including the difference between free and sponsored listings, screening applicants, testing whether candidates can follow instructions, and improving a job post to attract the right people.

This is the messy middle of expansion: building the training systems, documenting expectations, navigating the return to W-2 employees, and determining which parts of cleaning can be taught through video—and which must be learned by doing.

In this episode:

• Training employees from a distance
• Using training homes and secret shoppers
• Creating an employee training course
• Establishing clear quality-control standards
• Hiring through Indeed
• Screening applicants for attention and reliability
• Using technology, checklists, and SOPs
• Building a company that does not depend on the owner cleaning

Apply for the Structure, Scale and Profit Cleaning Business Academy Scholarship:
https://forms.gle/pAxjWGs3L7oKMUJM7

Learn more about the Structure, Scale and Profit Cleaning Business Academy:
https://klean-freaks-university.newzenler.com/courses/scale-up-your-cleaning-business-with-sspcba-academy

Try Jobber:
https://share.getjobber.com/mzhfwVu

Connect with Shannon and Klean Freaks University:
https://kleanfreaksuniversity.com/

Learn more about Jamie and Above All Cleaning Services:
https://www.facebook.com/jamie.runco.1

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What does it really look like to build a cleaning business before the success story has been polished?

In Episode 3 of March to a Million, Shannon Miller and Jamie Runco share what is happening behind the scenes as they build their next chapters in real time.

Shannon is preparing to launch Gilbert Tidy Clean in a new market 90 minutes away—this time with a structured W-2 business model. She talks about returning to the W-2 world after eight or nine years, brushing up on current employment requirements, researching the new market, and intentionally building the infrastructure before opening the doors.

Jamie shares what life looks like now that she is completely out of the field and working from her office full-time. From implementing Profit First and creating employee career paths to strengthening her hiring, onboarding, and leadership systems, she is building Above All Cleaning Services for its next level of growth.

They also discuss investing in coaching, protecting employees from unsafe requests, handling scope creep, charging appropriately for last-minute work, and the fear and uncertainty that can accompany business growth.

This is what building in public looks like: learning, implementing, questioning yourself, and continuing to move forward before you know exactly how the story will end.

Follow Gilbert Tidy Clean:
https://www.facebook.com/profile.php?id=61591860864454

Apply for scholarship Klean Freaks University:
https://kleanfreaksuniversity.com/scholarship/

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie