エピソード

  • CBL EP 200 Why Most Cleaning Businesses Lose Money on Move-Outs
    2026/05/27

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    Move-out cleanings are one of the most misunderstood services in the cleaning industry.

    People assume:
    “It’s empty, so it should be easier.”

    But experienced cleaning business owners know the truth.

    Empty homes often expose years of neglect, hidden labor, unrealistic expectations, and massive scope creep that can quietly destroy profitability.

    In this episode of Cleaning Business Life, Shannon breaks down:

    • why move-outs are frequently underbid
    • how cleaners accidentally donate labor
    • why empty homes are NOT easier
    • the operational chaos behind vacant properties
    • utility shutoff nightmares
    • emotional pricing mistakes
    • why systems and boundaries matter

    This is the first episode in the new “Move-Out Files” series — real conversations about the business, psychology, and operational reality behind profitable move-out cleaning.

    Because move-outs are not maintenance cleans.


    https://klean-freaks-university.newzenler.com/courses/the-move-out-cleaning-master-class-copy

    #CleaningBusinessLife #MoveOutCleaning #CleaningBusiness #CleaningIndustry #CleaningBusinessCoach #ProfessionalCleaning #MoveOutFiles #CleaningSystems

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    24 分
  • CBL EP 199-The Business You’re Building Should Let You Live
    2026/05/25

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    Happy Memorial Day.

    In this episode, Shannon reflects on burnout, survival mode, hustle culture, and what happens when the business you built for freedom starts consuming your entire life. A grounded conversation about exhaustion, boundaries, systems, and why rest is sometimes the most productive thing a business owner can do.

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    11 分
  • CBL EP 198 The La Perla Lesson
    2026/05/23

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    The La Perla Lesson

    What does a $750 bra have to do with pricing a cleaning business?

    More than you think.

    In this episode of Cleaning Business Life, Shannon shares the unforgettable moment she learned one of the biggest lessons about value, pricing, and scarcity thinking while working at Nordstrom selling La Perla luxury lingerie.

    At first, the pricing felt unbelievable.
    Who would spend that much on a bra?

    Then a vendor said one sentence that completely changed the way she viewed business forever:

    “Let them decide.”

    This episode dives into:

    • emotional pricing
    • scarcity conditioning
    • undercharging
    • premium buyers
    • confidence in sales
    • perceived value
    • and why so many business owners unknowingly sabotage their own pricing

    Because people are not always buying the cheapest option.

    They are buying certainty, trust, professionalism, reliability, and peace of mind.

    And sometimes the biggest thing holding your business back isn’t the market —
    it’s your relationship with money and value.

    Chaos is expensive.

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    24 分
  • CBL EP 197 When Social Media Becomes a Second Job
    2026/05/20

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    Running a business is hard enough. Now add content creation, algorithms, constant visibility, and the pressure to always “show up” online.

    In this episode of Cleaning Business Life, Shannon and Jamie talk about the hidden burnout of social media and how modern business owners accidentally became full-time content creators on top of everything else.

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    54 分
  • CBL EP 196 From Solo Cleaner to CleanCon Speaker — Cheryl Hajjar’s Real Story
    2026/05/16

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.


    From Solo Cleaner to CleanCon Speaker: Cheryl Hajjar on Scaling, Trust, AI & Building a Real Brand

    In this episode of Cleaning Business Life, Shannon and Jamie sit down with Cheryl Hajjar — cleaning business owner, coach, speaker, and panelist at the first-ever CleanCon event.

    Cheryl shares her journey from being a struggling single mom cleaning solo just to pay rent… to building a multi-service company with employees, systems, leadership structure, and a strong organic brand presence without relying on paid ads.

    This conversation dives deep into:
    • The reality of scaling a residential cleaning business
    • Why managing people is harder than cleaning
    • Building company culture that actually retains employees
    • The dangers of AI making every company’s marketing look the same
    • Why trust is still the real product in residential cleaning
    • CleanCon behind-the-scenes insights and attendee experiences
    • The difference between relationship-based growth and “remote-only” models
    • Why women in residential cleaning are building real legacy businesses
    • Organic marketing strategies that still work in 2026
    • The emotional and physical toll of growing a cleaning company

    Cheryl also talks openly about:
    • Hitting her first $10k month
    • Cleaning until her body physically gave out
    • Learning leadership the hard way
    • Why in-person estimates still matter
    • What surprised her most about CleanCon
    • The future of AI in the cleaning industry

    If you’ve ever wondered what it really takes to build a cleaning business beyond the “Instagram version,” this episode is for you.

    Follow Cheryl Hajjar:
    https://www.facebook.com/cherylhajjar

    Listen to Cleaning Business Life:
    https://www.buzzsprout.com/2202110

    #CleaningBusinessLife #CleanCon #ResidentialCleaning #CleaningBusiness #WomenInBusiness #OrganicMarketing #Leadership #Entrepreneurship

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    43 分
  • CBL EP 195 She Wrote a Letter to the Owner… and Nothing Changed? (What This Reveals About Leadership)
    2026/05/13

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    What happens when an employee feels like their last option is to go straight to the owner for help?

    In this episode of Cleaning Business Life, Shannon breaks down the recent housekeeper lawsuits involving Kylie Jenner—not to focus on headlines, but to unpack what these situations reveal about leadership, management, and system breakdowns inside service-based businesses.

    According to publicly reported allegations, two former housekeepers described hostile work environments, lack of support, and retaliation after speaking up. One claim that stands out? A letter written directly to the owner asking for help.

    But this episode isn’t about celebrity.

    It’s about what happens when:

    • Leadership becomes too far removed from daily operations
    • Managers shape culture without oversight
    • Employees don’t feel safe speaking up until it’s too late

    Shannon also addresses a question many business owners quietly think:
    “Why didn’t she just leave?”
    —and breaks down the real-world factors that keep people in difficult work environments longer than expected.

    If you’re building or scaling a cleaning business, this episode is a reminder that:
    👉 You can’t outsource leadership
    👉 Your systems define your culture
    👉 What you don’t see can still cost you

    Disclaimer: This episode discusses allegations from publicly reported lawsuits. These claims have not been proven in court. The purpose of this episode is to explore leadership lessons and business insights—not to make judgments about any individual or outcome.

    🎧 Cleaning Business Life Podcast
    Hosted by Shannon Miller — Systems First Cleaning Business Coach

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    15 分
  • CBL EP 194 Case Update: Richard Lee Conkin — Jury Trial Set for 2026
    2026/05/09

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    Back in Episode 107, we broke down a shocking case out of Louisville, Kentucky involving a cleaning professional who was allegedly assaulted by a client she met through Nextdoor.

    In this quick update, I went directly into the Kentucky court system to check the status of the case involving Richard Lee Conkin.

    As of now, the case remains active, and a jury trial is scheduled for October 19, 2026 in Jefferson Circuit Court.

    This is your reminder that these situations don’t just disappear after the headlines—and why safety protocols in this industry are not optional.

    If you haven’t listened to Episode 107 yet, start there first for full context.

    And if you’re ready to build more structure, confidence, and protection into your business, check out my Move-Out Cleaning System—designed to help you price, scope, and execute jobs the right way from the start.

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    6 分
  • CBL EP 193 What CleanCon Is REALLY Like (From an Attendee Who Went All In)
    2026/05/06

    This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

    Thinking about attending CleanCon but not sure if it’s worth it?

    In this episode, Shannon sits down with Natalie—an experienced cleaning business owner who attended CleanCon—to get a real, unfiltered perspective on what the event was actually like.

    From powerful panels and marketing takeaways to networking, mindset shifts, and real business impact, this is a behind-the-scenes look at what you can expect—and whether it’s worth your time and investment.

    👉 Interested in attending CleanCon? Check it out here: https://www.mycleancon.com/

    Support the show

    Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

    Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

    🎧 New episodes 2x weekly
    📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

    Because in life — and in business — clean is just the beginning.

    — Shannon & Jamie



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    37 分