Most people have asked ChatGPT a health question. Most of them had no idea that according to a National Institute of Health study, general AI models including ChatGPT, Gemini, and Grok have anywhere between a 50 to 80 percent hallucination rate on medical questions. That is not a small margin of error when your health is on the line.

In this episode of Real World AI Talks by Just AI News, host and editor-in-chief Paulo Iñaki Palma sits down with Benjamin Stover, Chief Commercial Officer of AI Med Consult, a specialist medical AI platform built specifically for cosmetic and plastic surgery clinics. The conversation goes deep into one of the most important and least discussed distinctions in AI right now: the difference between generalist AI and specialist medical AI, and why that difference matters more than most people realize.

In this episode we cover:

• Why ChatGPT and other general AI models have a 50 to 80 percent hallucination rate on medical questions according to a NIH study
• Why you should never rely on a general chatbot for medical advice and what to use instead
• What a medically trained AI actually means in plain English
• How AI Med Consult was built on medical textbooks and refined by real practicing surgeons over two and a half years
• Why the AI does not crawl the internet like ChatGPT and why that matters for accuracy
• How the platform gets fully customized for each individual clinic in about a week
• Whether OpenAI or Anthropic could ever compete in specialist medical AI
• How AI is being used to engage patients at two in the morning when nobody at the clinic is available
• The difference between AI that gives medical advice and AI that qualifies and converts patient leads
• Why businesses that start using AI now will have a competitive advantage that late adopters will struggle to overcome
• Whether the future belongs to generalist AI or specialist AI and why the answer is both
• What will define a trustworthy medical AI company over the next five years
• Where AI Med Consult is expanding next

AI is not replacing doctors. But it is changing how clinics find, engage, and convert patients. This episode explains what that actually looks like in practice, built on real clinical knowledge, tested by real surgeons, and designed to handle the conversations that happen when nobody at the clinic is picking up the phone.

Real World AI Talks is hosted by Paulo Iñaki Palma, editor-in-chief of Just AI News, and is available on Spotify, Apple Podcasts, and YouTube. New episodes every week.