Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Eric Svedberg of European Autowerks. Eric shares his journey from starting in the gas station business at 16 to owning and growing a successful automotive shop. The conversation dives deep into the persistent technician shortage, with Eric outlining the challenges in attracting and retaining skilled talent and the evolving pay structures needed to stay competitive. The hosts and Eric also explore strategies for fair compensation, diagnostic testing systems, and the importance of shop culture and communication in bridging the divide between owners and technicians.

00:00 Starting at a gas station job

04:49 Rebranding to Automotive Specialists

09:29 Mac and cheese cart setup

11:26 Bellman warns about minibar sensor

15:40 Salary expectations for auto techs

18:05 Explaining the three-level system

21:04 Handling customer pushback

25:35 Technician pay discussions

26:54 Negotiating a technician's pay raise

30:33 Paying employees more than expected

34:26 Explaining the production bonus system

37:27 Growing demand for skilled technicians

41:53 Ensuring seamless parts distribution

44:01 Discussing social media dynamics

48:42 Dealing with unreliable workers

52:06 Understanding different industry perspectives

55:27 Dealing with technician issues

56:07 Discussing employee accountability

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, the Changing The Industry Podcast team sits down with Josh Weiss, CEO of Vehlo, to discuss company culture, leadership, and the rapidly evolving automotive industry. Josh shares his philosophy on servant leadership and the importance of fostering a high-performance, low-ego environment at Vehlo. The conversation highlights how open communication and feedback fuel trust and engagement within the organization. Finally, the group explores the challenges of constant innovation in automotive service, emphasizing the critical role technology and adaptability play in shop success.

00:00 Building a winning team culture

04:44 Team communication and weekly updates

09:41 Joining the company journey

12:34 Rapid innovation in auto industry

14:05 Shopware's unique customer experience

19:35 Choosing shopware for its ease

22:35 Listening to customer feedback

23:22 Thanking the guest or speaker

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas Underwood and David Roman are joined by Ira Waldman and Tim Iezzi, who share their experiences with technical training and diagnostics in the automotive industry. Ira Waldman explains the value of comprehensive accident investigations and how data pulled from vehicles is increasingly crucial for liability and repairs. Tim Iezzi and Ira Waldman detail their hands-on training classes, emphasizing the importance of practicing with equipment to build real skills. Throughout the conversation, the group discusses challenges facing trainers—including undervaluation and barriers to fair compensation—while reflecting on what true success looks like in the industry.

00:00 Consulting work and accident investigations

04:58 Calibration data and liability concerns

08:48 Lab scope training launch

11:32 Practicing lab scope basics

15:25 Common mistakes using scopes

19:03 Importance of planning and tools

20:10 Teaching procedural oil change steps

24:46 Improving technician education

27:00 Training value and budget changes

32:48 Challenges faced by fitness trainers

36:16 Launching the training company

39:46 Impact of low-cost car markets

41:29 Covid’s impact on auto repairs

47:30 Troubleshooting equipment issues

50:25 Defining personal success

52:21 Interviewing successful people

54:28 Thanking the audience