Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-Month

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas Underwood and David Roman are joined by Tyler Steever, a technician from Sioux Falls, South Dakota. Tyler Steever shares his path into the industry, highlighting how mentorship and hands-on learning shaped his career. The conversation delves into the importance of good shop culture and personal development, with Tyler Steever emphasizing the impact of teaching others and building supportive relationships. The episode also addresses mental health in the industry, as Tyler Steever openly discusses his personal struggles and the need to break the stigma around seeking help.

00:00 Getting into vehicle repair

05:03 Team cattle sorting challenge

06:51 Learning from a mentor

10:02 Rodeo scene and local issues

12:59 Changing jobs in the auto industry

16:34 Teaching horse training clinics

21:28 Reflecting on family and self-worth

23:33 Marriage as a lifelong commitment

26:01 Communication in Marriage

30:32 Warren Buffett's best advice

32:21 Struggling with mental health at school

36:21 Growing up with a religious dad

40:39 Technician's unexpected promotion story

41:51 Quitting a job rashly

46:39 Sharing personal goals and vision

49:38 Dog comforts during a breakdown

52:10 Discussing family and Ziploc bags

56:10 Spreading awareness and support

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-Month

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, the conversation centers around Alex DeSantis's journey from working in auto repair shops to becoming a coach for auto shop owners. The discussion explored the importance of clear communication and establishing standard operating procedures in the industry, highlighting how many shops still struggle with basics like proper onboarding and workflow organization. Several points were raised, including the value of sharing business data transparently with employees, practical benefits shop owners can offer beyond health insurance, and the crucial role of teaching both technical and communication skills to the next generation of technicians.

00:00 Empowered Advisor journey

06:17 Starting part-time coaching with Rena

08:31 Getting business coaching advice

13:29 Neglecting business investments and maintenance

15:56 Discussing employee benefits options

18:31 Complaints about AI-generated content

23:05 Frustrations with shop inefficiency

26:59 Improving communication with clients

29:30 Changing Views on Trade Education

31:18 Future-proofing with human expertise

34:42 Dealer advisor training issues

38:44 Encounter with silent shopkeepers

42:45 Office space changes

47:17 Talking about the mysterious fire

49:55 Local tales and warnings

53:04 Getting pitched SEO on podcasts

55:02 Preparing for 2027 expansion

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-Month

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, David & Lucas are joined by Brett Beitler to discuss the challenges and rewards of leadership in both family entertainment centers and the auto repair industry. Brett shares his experience in turning around struggling businesses, highlighting the importance of strong leadership, employee empowerment, and cultivating a culture of unreasonable hospitality. The conversation also explores the differences in leadership needs between industries, emphasizing the value of coaching, communication, and continuous personal growth for business success.

00:00 Setting up automatic audio switching

09:40 Inspiration to join preschool industry

10:28 Expanding business in Houston

16:37 Forming a Leadership Partnership

23:16 Improving airport bathroom satisfaction

27:04 Issues with Accountant and Bookkeeping

35:00 Dealing with customer feedback

40:18 Finding the Right Coaching Clients

43:05 Practicing effective leadership skills

53:33 Teaching Leadership to the Next Generation

58:29 Empowerment in the Workplace

01:01:37 Keeping up with rapid tech changes