Is your ad agency truly indispensable — or is it one AI update away from irrelevance?

Marcus Sheridan — bestselling author of They Ask, You Answer and Endless Customers, and founder of AI Trust Signals — joins Park Howell on the Business of Story to deliver a message most agency principals aren't ready to hear: the three services that built most agencies are already disappearing, and the threat isn't coming from your competitors. It's coming from your own resistance to change.

In this conversation, Marcus and Park dig into why identity fluidity is the agency survival superpower of the AI era, how vibe coding is already replacing $15,000–$30,000 projects overnight, why 75–80% of SEO traffic is vanishing to AI-generated summaries, and what it actually means to build an agentic-ready web presence for your clients.

Plus — Park shares how he used the StoryCycle Genie to produce a complete brand assessment and thought leadership article for Marcus in under three hours. Marcus's response? "It would be a crime not to use AI."

If you want to know how to make your agency indispensable in the age of AI, this episode is your roadmap.

🎧 Listen now and discover why proactivity is the key — and reactionary is the problem.

Learn more about Marcus: marcusheridan.com aitrustsignals.com priceguide.ai Endless Customers (2025): marcusheridan.com/endless-customers Known and Trusted Newsletter: marcusheridan.com/newsletter

How are you augmenting your intelligence — artificially or artfully? And which approach is actually sustaining your brand?

Bruno Sarda, EY Americas Climate Change and Sustainability Services Leader, Top 10 Global Sustainability Influencer, and host of the Sustainability Matters podcast, joins Park Howell on the Business of Story to explore the intersection of AI, storytelling, and ESG strategy.

Bruno has spent 25+ years helping organizations turn sustainability from a compliance checkbox into a culture-defining competitive advantage. In this conversation, he reveals why the current wave of deregulation is actually strengthening the business case for sustainability — and how AI is simultaneously the greatest superpower and the most significant threat facing ESG leaders today.

You'll discover:

• Why deregulation is shifting sustainability from compliance to culture • How to use AI as a force multiplier — without losing your brand's authentic voice • The real environmental cost of AI and what responsible adoption looks like • Why employee engagement is the most underrated sustainability metric • How to become the Chief Translation Officer your organization needs

We all have magic now. The question is whether you know how to cast the spell.

Hosted by Park Howell | businessofstory.com

Why the Last Couch You'll Ever Buy Is the Most Radical Business Idea in America, with Shawn David Nelson

What does it take to build a brand designed to last forever — in an industry built on replacement cycles?

Shawn David Nelson started Lovesac at 18 with a hand-sewn bean bag made from his parents' chopped-up camping mattresses. He paid $25 to register the company. Today, Lovesac (NASDAQ: LOVE) operates 300+ showrooms, employs 2,000 people, and is one of the fastest-growing furniture brands in America — anchored by a product philosophy so counterintuitive it sounds almost reckless.

They want you to buy their couch once. And keep it for the rest of your life.

In this episode, Shawn shares the full arc: winning $1 million on Richard Branson's Fox reality show The Rebel Billionaire in 2004, surviving Chapter 11 bankruptcy two years later, and 10x-ing the company by purging 90% of their SKUs to focus on one brilliant product — the Sactionals modular sectional sofa system.

He unpacks the demonstration marketing strategy that turned a showroom into a live brand story experience, the forever philosophy that redefines what sustainability really means, and the Shawnisms from his new book Let Me Save You 25 Years that distill 25 years of hard-won entrepreneurial wisdom.

Park also runs Lovesac through the StoryCycle Genie brand analysis — and the results land remarkably close to Lovesac's own mission carved on the wall at headquarters: "We will inspire humankind to buy better stuff."

What You'll Discover: • Why demonstration marketing drives 90% of Lovesac's business — and how it converts a showroom into a live brand story • How the forever philosophy turns sustainability from a marketing claim into an engineering commitment • The Shawnism that saved Lovesac from bankruptcy: "You can quit or you can keep going" • Why Lovesac is onshoring manufacturing to the U.S. — and why robots in America will be cheaper than Vietnam • How brand storytelling is 50% of building a remarkable product company — and why Shawn admits it's actually closer to 90%

Find Shawn at Lovesac.com and on all social platforms @ShawnOfLovesac. His book and podcast Let Me Save You 25 Years are available wherever you get your books and podcasts.

Subscribe to the Business of Story wherever you get your podcasts.

On it — working through Steps 6, 9, and 10 now. Let me start with the Libsyn description.

Step 6: Libsyn Episode Description

What if the story your business is telling the world is completely out of sync with the story your numbers are telling you?

Nick Jain, co-founder of Eagle Rock CFO, has spent his career helping $5–$50M businesses close that gap. A Harvard MBA who graduated top of his class, with degrees in math and physics, Nick has turned around and scaled three companies up to $100M in revenue — across trucking, software, and eCommerce. Now he delivers Fortune 500-level financial intelligence to growth-stage businesses through an AI-native hybrid model that costs roughly 5% of a traditional fractional CFO.

In this episode, Park and Nick explore why most entrepreneurs are flying blind on their own financials — and what to do about it.

You'll discover:

• Why cash flow and profit are not the same thing — and why confusing them can sink a healthy business
• Which metrics matter at $2M that will actively mislead you at $10M
• A simple CFO decision framework for evaluating new hires, major purchases, and debt
• How AI is democratizing financial intelligence for businesses that couldn't afford it before
• The UVP Nick coined live on air: "Machines handle your data. Experts handle your future."

Get Nick's free 30-minute cash flow diagnostic (for businesses $5M+) and try Eagle Rock CFO's free AI dashboard at EagleRockCFO.com.

The Business of Story is hosted by Park Howell, creator of the Story Cycle System™ and the ABT narrative framework. Subscribe wherever you get your podcasts.

What if the skill that made us human is the same one that will keep us relevant in the age of AI?

Joe Lazauskas — CMO of Pepper, co-founder of Contently, and author of Super Skill: Why Storytelling Is the Superpower of the AI Age — spent five years inside AI companies researching exactly that question. His answer: storytelling isn't just surviving the AI revolution. It's the one skill the machines can't replicate.

In this conversation with host Park Howell, Joe reveals why AI slop is flooding the web and driving up the value of authentic human voices, the four story elements — relatability, ease, novelty, and tension — that make any audience stop and listen, and how to use AI as a creative amplifier without ever letting it replace your voice.

You'll also hear the science behind the vulnerability loop, why Kurt Vonnegut's rejected thesis turned out to be right all along, and how the Neanderthals — despite having bigger brains — lost to homo sapiens because they had no Wi-Fi.

Joe also shares a special 20% discount offer exclusively for Business of Story listeners — including a signed copy of Super Skill, access to his Storytelling in the AI Age course, live office hours, and yes, dope socks.

Guest: Joe Lazauskas | CMO, Pepper | Author, Super Skill Subscribe: storytellingedge.substack.com Connect: Joe Lazauskas on LinkedIn Podcast: The Art of the Zag with Shane Snow Test your brand story free: businessofstory.com

What happens when the woman producing 19 shows, running a Hollywood media network, and appearing on national television is quietly fighting to stay alive?

That's the story Rachel McCord tells in this raw, remarkable episode of the Business of Story.

Rachel McCord is the founder of The McCord List, a Hollywood media network that produces McCordless Today — a daily talk show airing on network television and streaming on Roku, Apple TV, Samsung, and Amazon. She's the author of You Can't Heal Your Life, But I Know a Guy, and the co-founder of Viral Brand, a creator marketing company that has launched campaigns for some of the biggest films and TV shows in the world.

But before any of that, Rachel was a girl who moved 33 times before she was 16, grew up in multiple trailer parks in Georgia, and began working 13-hour days at a pizzeria at age 13 — not because she had to, but because she was battling depression and didn't want to go home.

The hidden cost of success nobody talks about. Rachel was running the education for the world's largest fashion trade show, building a seven-figure media network, and appearing on national television — while simultaneously fighting PTSD, suppressed childhood memories, suicidal depression, and a heart condition that was quietly marching her toward heart failure.

How EMDR therapy unlocked a missing chapter of her life. A chance encounter with a therapist led Rachel to a session that recovered years of suppressed childhood memories in a single afternoon — memories she had blocked as a protective response to severe early trauma.

The Jerusalem moment that changed everything. Two months before her EMDR breakthrough, Rachel stood in the Church of the Holy Sepulchre and begged God to heal her broken heart — not knowing how much healing was still ahead.

Open heart surgery at 32 — and the peace that surprised everyone. When Rachel was diagnosed with severe mitral valve prolapse and told she needed open heart surgery (a procedure one in five patients don't survive), she discovered something unexpected: she was ready. The two weeks before surgery became the catalyst for her book.

The three-part framework from her book. Get real and honest about your life. Starve fear, feed faith. Do what you're here for. Rachel breaks down each principle and why self-help alone — no matter how many books you read — can't do what faith can.

The StoryCycle Genie brand assessment. Park ran Rachel's brand through the StoryCycle Genie before the episode. Rachel shares what it validated, what gaps it revealed, and why she immediately started planning how to use it for her own show hosts.

• Rachel McCord: themccordlist.com
• Viral Brand social media analysis (free for listeners): themccordlist.com
• You Can't Heal Your Life, But I Know a Guy by Rachel McCord
• Free StoryCycle Genie brand assessment: storycyclegenie.ai
• EMDR therapy information: emdria.org

Available on Apple Podcasts, Spotify, Amazon Music, and all major platforms. Join 5,000+ subscribers at businessofstory.com/newsletter.

Your audience doesn't understand your message first—they feel it. In today's noisy world, tone is the hidden ingredient that makes your brand story resonate, build trust, and spark a real connection.

On this episode of the Business of Story, Park Howell welcomes Charly Tate, founder and Chief Kindling Officer at Kindling Works and host of the Tater Thoughts podcast. With over a decade in communications, storytelling, and marketing—and a background in music—Charly helps founders and business owners find clarity in chaos and connection through intentional, heartfelt storytelling.

Listen in to discover:

• Why tone is the first thing your audience notices—even before your message
• How to uncover and express your authentic brand voice
• The biggest mistakes brands make with tone—and how to fix them for lasting impact

Charly shares her journey from rebuilding after real estate to launching her consultancy, the lessons she learned from Queen, and actionable steps you can take to audit your own brand's tone.

Ready to move from background noise to a story your audience can't forget? Tune in now and start making your brand truly resonate.

Learn more about Charly at kindlingworks.com.

Unlocking predictable growth starts with one thing: message market match.

In this episode, Park Howell welcomes Charles Gaudet—CEO of Predictable Profits, creator of The Predictable Profits Operating System™, and "The CEO Whisperer" (Yahoo Finance)—to reveal why so many founders get stuck working harder for less.

You'll learn how to escape the founder's trap by aligning your brand story with the real needs of your market. Charles shares how to identify your true super consumer (and why most ICPs miss the mark), the data-driven secrets to effortless lead generation, and the frameworks that have helped his clients generate over $100 million in revenue.

If you want to make marketing easier, scale beyond yourself, and build a business that thrives without your constant hustle, this episode is for you.

Listen now and unlock your message market match.