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  • From Stage to Boardroom: Lessons in Resilience - Episode 14 Laura White, Pop-Up Global

    From Stage to Boardroom: Lessons in Resilience - Episode 14 Laura White, Pop-Up Global
    2026/04/07

    Discover how Laura White transitioned from a career on stage to leading creative solutions in the events industry, leveraging her performance background to excel in business development and project management. This episode offers insights into the value of resilience, creativity, and adaptability in a rapidly changing industry.

    Main Topics Covered:
    • Laura White's journey from performer to business leader in entertainment
    • The role of creativity and strategy in bespoke event production
    • Cultural and regional differences in the Middle East entertainment industry
    • The impact of technology and trends like TikTok on live events
    • Balancing mental and physical health during intense event seasons
    • Lessons on resilience, decision-making, and saying yes or no in business

    In this episode:
    • Laura shares her transition from a child performer to director of creative strategy at Popup Global
    • How her background in performance enhances her approach to client solutions
    • The differences between UK and Middle Eastern event markets and client expectations
    • The significance of emotion and storytelling in brand engagement through live entertainment
    • Trends such as performance-led campaigns on TikTok and the ongoing relevance of live experiences post-AI advances
    • Strategies for maintaining wellbeing during their busiest times, especially around the festive season
    • Valuable advice on saying yes to opportunities, trusting gut feelings, and the importance of resilience

    Timestamps:

    00:00 - Introduction and episode overview

    02:00 - Laura White’s journey from singing to industry leadership

    04:31 - How creativity informs bespoke event solutions

    07:00 - The impact of COVID-19 on the entertainment sector

    09:16 - Transitioning from performer to business professional

    11:23 - The relevance of performance skills in sales and client interactions

    13:40 - Learning from mistakes in the industry and the importance of persistence

    16:01 - Client briefs, collaboration, and creative process variations

    17:54 - Cultural differences in event planning across Middle East regions

    22:02 - Navigating cultural nuances in the Middle East entertainment industry

    23:16 - Challenges in live event budgeting and expectation management

    25:20 - Demonstrating value and ROI in live entertainment to clients

    26:15 - Leveraging performance and storytelling to enhance brand reputation

    29:30 - Trends on TikTok influencing live event strategies

    31:07 - The role of technology and AI in live entertainment experiences

    33:00 - Memorable moments in entertainment and the emotional power of live shows

    35:33 - Incorporating technology into live performances and shows

    36:02 - Common industry inquiries, like themed entertainment, and how they evolve

    37:28 - The scope and complexity of pop-up event schedules

    39:52 - Maintaining health and stamina during intensive event seasons

    43:23 - Planning and rehearsing for one-off shows and special events

    45:42 - Stress and worry points for event organizers and performers

    48:49 - How industry resilience carried companies through the pandemic

    51:05 - Advice to Laura White from 10 years ago, lessons learned

    53:40 - The importance of resilience, grit, and saying yes in career growth

    54:43 - Managing rejection and maintaining resilience in sales and performance

    56:25 - Key takeaway: "Say yes and figure it out later"

    58:00 - Final thoughts on gut feeling, values, and strategic decision-making

    Resources & Links:
    • Popup Global – Official website
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    1 時間 4 分
  • In Crisis Leaders Listen, not talk - Episode 13 Jay Jacobson, Funeral Service Advocate

    In Crisis Leaders Listen, not talk - Episode 13 Jay Jacobson, Funeral Service Advocate
    2026/03/31
    Leadership Lessons from the Funeral Industry and Crisis Management with Jay JacobsonIn this episode, Jay Jacobson shares invaluable insights on leadership in high-stakes, emotionally charged environments like funeral homes and crisis situations, including a notable aircraft disaster. Discover how effective communication, emotional resilience, and integrity are crucial in guiding teams and families through difficult times.Main Topics:The essence of legendary leadership: building others up and fostering trustNavigating crisis situations with calmness, slowing down, and reading cuesLeadership in grief — how to diffuse tension and manage complex family dynamicsTrust and credibility: listening actively and verifying honesty in team environmentsThe importance of self-balance and continuous learning for leadership longevityEthical decision-making and maintaining integrity under pressureLessons from high-profile environments: Senate hearings and plane crashesDeveloping future leaders through mentorship and shared valuesTimestamps:00:00 - Introduction and overview of Jay Jacobson’s background in funeral service00:31 - Personal stories highlighting leadership in crisis and tragedy01:56 - Defining legendary leadership: focus on others' growth and morale02:44 - The significance of slowing down amid crisis and reading non-verbal cues05:11 - Handling family dynamics and conflict resolution in high-stress environments06:49 - Applying team-building skills in both funeral homes and corporate settings07:05 - Leadership example: United Flight 232 aircraft disaster response09:32 - Convergence of crisis leadership and teamwork among funeral directors10:52 - The importance of internal strength and continuous learning during crisis11:22 - Early lessons of responsibility from childhood to professional life12:49 - Modeling integrity through mentors and professional behavior14:40 - Balancing personal well-being and professional excellence15:32 - Non-verbal leadership: demonstrating respect and strength without words16:09 - Pivoting and relying on team expertise during complex crisis situations17:21 - Building trust quickly: observing honesty, eye contact, and sincerity18:43 - Lessons from boardroom debates and managing different leadership styles19:42 - The value of respectful disagreement and collaborative decision-making22:47 - The impact of Crucial Conversations and creating safe dialogue spaces24:00 - Managing situations with no good options: breaking problems into manageable tasks25:49 - Building emotional connection and storytelling with grieving families27:46 - The importance of active listening in leadership and crisis resolution29:41 - Maintaining composure and professionalism under stress31:32 - Using faith, reading, and personal development to stay balanced32:30 - Staying current: the role of continuous learning in leadership33:11 - Giving tough news compassionately but with clarity37:12 - Handling employment changes with dignity and advanced planning38:23 - Treating staff with respect and dignity in difficult leavetaking processes40:25 - The significance of genuine relationships at work and in leadership roles41:07 - Small decisions and integrity — the foundation of trust and character45:01 - Insights from Washington Senate testimony: defending integrity under pressure46:15 - Lessons on political manipulation versus genuine leadership48:11 - Balancing transparency and discretion in leadership decisions50:08 - The motivation behind Jay’s book, Lead by Legendary Example52:00 - The emotional aftermath of personal crises and their impact on leadership54:40 - The importance of work-life balance and being fully present55:08 - Advice to younger Jay: leave unfulfilling jobs and seek growth56:37 - How leadership has evolved with technology and generational shifts58:25 - The personal impact of funeral service: making a lasting difference60:02 - Leadership as a lifelong learning process: always seek knowledge62:06 - Quick-fire questions on tech, travel, personality, and personal preferences64:35 - Final thoughts and gratitudeResources & Links:Crucial Conversations by Al Switzler, Joseph Grenny, and Ron McMillanhttps://www.jacobsonprostaff.com/general-8 by Jay JacobsonJay Jacobson on Linkedin
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    1 時間 6 分
  • The Key to Future Talent - Episode 12 Hannah Eakins, MD Production Futures

    The Key to Future Talent - Episode 12 Hannah Eakins, MD Production Futures
    2026/03/24
    Discover how Hannah Eakins has transformed entry into the entertainment production industry through her initiative, Production Futures. In this episode, we explore the evolution of industry careers, innovations during COVID, and how diversity and social media are shaping the next generation.Key Topics:The inception and mission of Production Futures: promoting visibility and credibility in entertainment production.How COVID accelerated digital growth and shifted strategies for engaging industry newcomers.The importance of practical experience over degrees and emerging pathways like apprenticeships.Addressing diversity, inclusion, and changing perceptions around careers in entertainment.The role of social media platforms (TikTok, Instagram, LinkedIn) in outreach and engagement.How young people, parents, and educators are viewing opportunities in the industry.The impact of industry culture shifts, including healthier social norms and inclusive spaces.Hannah’s vision for the next five years: expanding partnerships, online platforms, and more accessible events.Personal insights: lifestyle changes like abstinence, mental health, and work-life balance.Practical advice for startups and industry leaders: embracing innovation, self-care, and community-building.Timestamps: 00:00 - Introduction to Hannah Eakins and Production Futures02:14 - Origins of Production Futures and its evolution over 10 years03:54 - COVID's influence on industry engagement and digital transformation04:31 - The industry’s pathways for newcomers: apprenticeships, training, and experience06:00 - Changing perceptions of careers: parents, families, and education07:37 - Diversity and inclusion efforts within production industry events09:21 - How social media broadens outreach to varied demographics11:11 - The impact of COVID on student confidence and resilience12:30 - The role of practical experience versus formal qualifications in hiring15:51 - Growing diversity: gender, ethnicity, and accessibility in entertainment production17:08 - Building an inclusive community: marketing and outreach strategies19:25 - Reaching home-educated youth and underrepresented communities21:18 - Adapting marketing strategies for TikTok, Instagram, LinkedIn24:54 - The importance of authenticity and strategy in social media content28:26 - Hands-on experience at Production Futures events and soft skills workshops30:42 - The value of apprenticeship routes and early industry exposure32:26 - COVID’s long-term impact on industry preparedness and resilience35:49 - Hannah’s future plans for Production Futures over the next five years40:00 - Rebuilding and growing post-pandemic: lessons learned and successes44:18 - Changing industry norms around social norms, alcohol, and health55:17 - Personal lifestyle choices: alcohol, sleep, exercise, and mental wellbeing60:59 - The business takeaways: leadership, innovation, and embracing AI62:20 - Rapid fire questions: favorite platforms, travel preferences, and personal habitsResources & Links:Production Futures Official WebsiteHannah Eakins LinkedInTPI Magazine & AwardsThe Business Takeaway PodcastConnect with Hannah:LinkedInTwitterNote: The episode emphasises that industry success relies on experience, diversity, innovation, and community support. Hannah encourages young people and industry professionals to stay curious, adaptable, and committed to fostering an inclusive environment for the future of entertainment production.
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    55 分
  • The Traditional High Street Is Dead - Episode 11 Greg Niven MD Headline Audio

    The Traditional High Street Is Dead - Episode 11 Greg Niven MD Headline Audio
    2026/03/17

    In this in-depth interview, Greg shares his journey from music retail to founding Headline Audio, discussing how the industry has evolved post-COVID, the importance of personal relationships in sales, and strategies for adapting to market changes. Gain insights into navigating challenges, building a brand, and maintaining a passion for music and business.

    Key topics

    1. Greg's career evolution from music retail to audio distribution
    2. Impact of COVID-19 on the music and retail industry
    3. Strategies for small retailers to survive in a digital world
    4. The importance of personal relationships and customer service
    5. Lessons learned from starting a new business post-COVID

    Chapters

    00:00Greg Niven's Journey in Music and Business

    05:22The Impact of COVID-19 on the Music Industry

    10:04Adapting to a New Retail Landscape

    14:58Building a Brand in a Competitive Market

    19:47Navigating Challenges and Embracing Change

    24:53The Future of Music Retail and Technology

    31:20The Importance of Personal Connection in Business

    34:01Shifting Focus from Sales Numbers to Customer Relationships

    38:59Balancing Work and Personal Life

    39:48Navigating Business Challenges and Concerns

    42:18Learning from Experience and Trusting Yourself

    47:32Simplifying Business Operations for Success

    54:16The Emotional Connection in Sales

    56:43Maintaining Commercial Viability While Enjoying Work

    59:20The Necessity of Innovation and Challenge

    Resources
    1. Headline Audio Website
    2. Nord Keyboards
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    1 時間 1 分
  • From Near Collapse to Market Leader Episode 10 - Marcel Fairbairn, CEO and founder of GearNet Holdings

    From Near Collapse to Market Leader Episode 10 - Marcel Fairbairn, CEO and founder of GearNet Holdings
    2026/03/10

    In this podcast episode, Ben Payne interviews Marcel Fairbairn, the CEO and founder of GearNet Holdings, discussing the evolution of the entertainment industry, the importance of data analytics, and the role of AI in transforming business practices. They explore the challenges faced during COVID-19 and how the industry adapted, emphasising the need for innovation and resilience in a niche market. In this conversation, Marcel reflects on the transformative impact of COVID on his business, emphasising the importance of adapting to change and focusing on customer needs. He discusses his evolving attitude towards risk and innovation, sharing lessons learned from significant business challenges. Marcel also offers advice for aspiring entrepreneurs, highlighting the necessity of understanding market viability and the importance of building a strong foundation for business growth. The discussion concludes with key takeaways from his extensive career, underscoring the value of customer focus and continuous improvement.
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    1 時間 16 分
  • Episode 9 - Fran Begaj, Commercial Director for Mondial Technology Media

    Episode 9 - Fran Begaj, Commercial Director for Mondial Technology Media
    2026/03/03

    In this episode of the Business Takeaway podcast, Fran shares her nonlinear journey to becoming the Commercial Director for Mondial Technology Media, discussing her experiences in the live events industry, the evolution of print media in a digital world, and the challenges of managing large-scale events. She emphasises the importance of passion in the industry, the coexistence of print and digital content, and the impact of AI on marketing strategies. Fran also reflects on personal growth, the significance of awards in recognising industry talent, and her mantra of 'better not bitter' as a guiding principle in both personal and professional life.

    Takeaways


    Fran's journey to becoming a Commercial Director was nonlinear and filled with diverse experiences.

    The live events industry is driven by passion and community.

    Print media still holds value in the B2B space despite the rise of digital.

    Post-COVID, there has been a resurgence in print media as businesses adapt to new norms.

    Awards and recognition are crucial for motivating industry professionals.

    Event management requires careful consideration of guest experiences and logistics.

    AI is a tool that can enhance workflow but cannot replace human creativity.

    Personal growth comes from learning from failures and not being too hard on oneself.

    Building strong relationships in the industry is essential for success.

    The mantra 'better not bitter' serves as a guiding principle for Fran.



    Chapters


    00:00 Introduction to Fran's Journey

    03:49 The Evolution of Print and Digital Media

    06:46 The Importance of Awards and Recognition in the Industry

    09:55 Adapting to Industry Changes Post-COVID

    12:44 The Role of Events in the Live Industry

    15:59 Challenges in Event Management

    18:40 The Emotional Impact of Live Events

    21:45 Marketing Strategies and ROI

    24:52 The Journey of Marketing Campaigns

    28:00 The Creative Process Behind Events

    30:42 Reflections on Success and Future Goals

    40:42 The Journey of Growth in the Industry

    41:45 Passion for Celebration and Recognition

    42:37 The Role of AI in Marketing and Creativity

    46:48 Human Experience vs. AI in Problem Solving

    51:47 Managing Responsibilities and Stress Before Events

    55:38 Decision Making: Gut Instinct vs. Calculated Risks

    58:40 Embracing Failure and Learning from Mistakes

    01:01:48 The Importance of Positivity and Energy in Work

    01:04:02 Living by the Mantra: Better Not Bitter
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    1 時間 10 分
  • Episode 8 - We're back!

    Episode 8 - We're back!
    2026/01/10

    The podcast is making a comeback in 2026 with a lineup of great guests and a focus on discussing business challenges in the post-pandemic world, the evolution of technology, and the of course those all important take away's that we want to learn from!

    Want to be on the show? Drop us a line: pod@thebusinesstakeawaypodcast.com
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    3 分
  • Episode 7 - Sharon Livermore, Owner and Director Kameo Recruitment

    Episode 7 - Sharon Livermore, Owner and Director Kameo Recruitment
    2021/11/01

    Today’s guest is Sharon Livermore. Sharon is the owner and director of Kameo recruitment. Sharon talks to us today about the world o recruitment, the challenges of recruiting in and out of COVID and also the new expectations of staff in the post covid world. It’s really interesting to hear how things have changed in such times and trying to understand what the new “norms” will be

    Sharon also talks to us about the subject of Domestic abuse. Being a Domestic Abuse survivor Sharon now campaigns globally for businesses to adopt policies to help their staff if they find themselves in such a position. We’ll hear her story and her support for anyone who might be going through this at this time.

    https://kameorecruitment.com

    https://kameorecruitment.com/domestic-abuse/

    https://domestic-abuse.co.uk/

    https://www.eida.org.uk/become-a-member
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    1 時間 5 分