エピソード

  • customers threatening a bad review

    customers threatening a bad review
    2026/10/07
    HOST A: Madison — someone just offered me a "viral apology" in exchange for a discount. They wanted a trending moment and a refund. When did contrition get monetized? HOST B: That sounds... economically efficient. Are we accepting influencer barter this hour or strictly cash? Also, is this Business Anonymous or Black Market Apologies? HOST A: It’s Business Anonymous — I’m Jack Mercer, professional chaos manager and a For more information visit www.akrmarketingdesigns.com.
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    10 分
  • fake Google reviews

    fake Google reviews
    2026/10/06
    HOST A: Calvin, I just watched our five-star average get mugged by someone with no receipt—and I’m emotionally petitioning Google for a restraining order. Madison Vega here, and if you’ve ever been betrayed by a star, you’re in the right room. HOST B: Calvin Hart, I turn Madison’s restraining-order petitions into a plan that doesn’t require yelling at the laptop. Today we’re talking about fake online reviews—what the For more information visit www.akrmarketingdesigns.com.
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    10 分
  • bad Google reviews

    bad Google reviews
    2026/10/05
    HOST A: I got a one-star once because a customer said our appointment “felt like a surprise party” — and not in a good way. HOST B: That sounds like a party I would apologize to. Welcome to Business Anonymous. I'm HOST B. HOST A: And I'm HOST A. Today's topic: how a single bad online review can wreck your week and what to do about it. HOST B: The problem, plain and simple: one nasty review is often the first thing ne For more information visit www.akrmarketingdesigns.com.
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    9 分
  • chargebacks

    chargebacks
    2026/10/04
    HOST A: I just had my bank pull money from my account like an ex taking the houseplants—except with less dignity and more processing fees. Welcome to Business Anonymous, I’m HOST A, professional at being financially ghosted. HOST B: I’m HOST B. I keep the paperwork from mutiny and turn frantic emails into something we can actually act on. Today we’re digging into chargebacks: what they are, why they eat your margins, For more information visit www.akrmarketingdesigns.com.
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    9 分
  • chasing invoices

    chasing invoices
    2026/10/03
    HOST A: I just opened my inbox and half the attachments were UFO sighting reports and the other half were overdue invoices—either the aliens are auditing us or my bookkeeping went interstellar. HOST B: File that under "things I did not expect this morning." Madison here—I'm the one who turns entropy into line items. That's Jack, who causes the entropy. Today on Business Anonymous we’re doing a practical autopsy: why For more information visit www.akrmarketingdesigns.com.
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    9 分
  • ” late-paying customers

    ” late-paying customers
    2026/10/02
    HOST A: Okay, real opening — I spilled coffee on my laptop, QuickBooks winked at me like it knew a secret, and I realized the thing missing from my life wasn’t romance or sleep: it was other people actually paying their invoices. Welcome to Business Anonymous. I’m Jack Mercer — yes, caffeinated and legally unhinged today. HOST B: I’m Madison. Today’s problem: customers who treat your invoices like suggestions. We’ll For more information visit www.akrmarketingdesigns.com.
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    10 分
  • people who say “my cousin can do it cheaper

    people who say “my cousin can do it cheaper
    2026/10/01
    HOST A: Did you see the bear that won Fat Bear Week? Gentle giant Backpack looks like every contractor I've ever hired — naps through the day, shows up for the photo op, and somehow leaves a five-star review. HOST B: And Ken Griffin writing a check so big it probably makes the university rethink parking for donors — "You can pull up, sir, but the gift needs its own loading dock." HOST A: Okay, welcome — this is the s For more information visit www.akrmarketingdesigns.com.
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    10 分
  • customers comparing your price to Facebook Marketplace

    customers comparing your price to Facebook Marketplace
    2026/09/30
    HOST A: I just had a potential client wave a fuzzy photo of a handwritten price at me like it was gospel—“roofing, cheap.” I almost offered to pay their kid for the photo. Hi, I’m Jack Mercer, and yes, that’s my livelihood getting compared to curbside clearance. HOST B: I’m Madison. I run a field service company, and my inbox reads like a thrift store’s pricing policy. Today we’re digging into why blurry screenshots For more information visit www.akrmarketingdesigns.com.
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    11 分