Matt and Megan Chionis, founders of SERHANT. Naples, join Tom Bohn on this episode of NOISE vs. SIGNAL by Inman to talk about the concierge model they've built around keeping clients engaged long after closing.

Matt and Megan walk through the decision behind that model and revisit the moment they first turned down Ryan Serhant, along with what ultimately convinced them to join SERHANT.

The episode closes with the NOISE vs. SIGNAL segment, where the conversation turns to AI, private listings, and the role personal brands continue to play in residential real estate.

Connect with Naples Concierge Group:

https://www.naplesconciergegroup.com/

https://www.instagram.com/naplesconciergegroup/?hl=en

https://www.linkedin.com/company/naples-concierge-group

https://www.facebook.com/NaplesConciergeGroup/

Connect with Meg & Matt:

https://www.instagram.com/meganchionis/?hl=en

https://www.linkedin.com/in/megan-chionis

https://www.facebook.com/matt.chionis/

https://www.facebook.com/megan.chionis/

Connect with Tom Bohn & Inman:

Tom Bohn IG: https://www.instagram.com/thetombohn/

Tom Bohn LinkedIn: https://www.linkedin.com/in/tombohn

Inman Website: https://www.inman.com/

Inman Youtube: https://www.youtube.com/playlist?list=PLOoTnCGZxXJo

Inman X: https://x.com/Inman

Inman IG: https://www.instagram.com/inmannews

Inman LinkedIn: https://www.linkedin.com/company/inman-news

The future of real estate runs on Agentic AI. Lofty helps agents, teams, and brokerages put their business growth on autopilot. Autonomous AI Agents work around the clock to uncover listing opportunities, engage every lead, schedule appointments, and handle the follow-up agents don’t have time for. The result? More conversations, more listings, more closings, and more time to focus on clients.

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