Build A Team That Cares
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Build A Team That Cares
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We unpack the real gap between building a team that cares and building a team that simply complies, then lay out the three levers we use to protect culture as we grow. We share the hiring questions, mission stories, and hard calls that keep our A players energized and our franchise support strong.
• noticing the difference between motivation and compliance
• breaking culture into selection, mission, and reinforcement
• hiring slow, screening for ethics and work ethic
• using a two-step interview and a team ride-along day
• setting clear 30, 60, and 90 day expectations
• turning routine work into purpose by sharing client impact
• reinforcing standards through group chats and public win-sharing
• addressing misfits fast to protect A players
• staying decisive to build trust in leadership
Love design, but think like a business owner? If you're ready to leave your nine to five and want to do something that's buildable and scalable, check out linden-creek.com/franchise and see if Linden Creek is the right fit for you.
If you've enjoyed this - the behind the scenes of kind of how we operate and the real life behind it - check out another episode.
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