エピソード

  • Reimagining the Road Ahead: How Rivian Designs a Seamless Customer Path
    2025/11/25

    This week on Buffering, we dive into how Rivian is transforming the automative experience by blending immersive space with dynamic digital storytelling. Join Zack and Gabe as we explore how Rivian is creating a brand journey that prioritizes emotional connection over traditional sales tactics with a customer-first philosophy.

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    36 分
  • Buffering Ping: Defying Commoditization in Broadband
    2025/11/19

    In this Ping, we are looking to the western sky to ask: “Is your broadband business good, or Wicked?”. Join Zack and Christina as we draw on lessons from Wicked, and explore the two paths facing every service provider, while unmasking the industry’s “Wizard”, and the importance of delivering a trusted subscriber experience as a Broadband Experience Provider.

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    8 分
  • Your Digital Dynasty: Expanding Your Network with Seth Thompson
    2025/11/18

    This week on Buffering, we are joined by Seth Thompson, Sales Manager at Calix, to discuss building a career through content creation, long before the audience shows up. Join Zack, Gabe, and Seth as we break down how creators and professional can grow with consistency, turn small ideas into big moves, and publish content with purpose to grow your network.

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    38 分
  • Iterate to Innovate: Building E-Commerce with Steve Mammone
    2025/11/12

    This week on Buffering, we are joined by Steve Mammone, President and Co-Founder of getfused to discuss how companies can innovate online, and how AI is reshaping the future of digital sales.


    Join Zack, Gabe and Steve as we dive deep into the world of e-commerce, with Steve sharing his unique journey from a non-traditional marketing background to founding a leading creative agency, and how companies can build online experiences, with the power of iteration and innovation.

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    56 分
  • Buffering Ping: How Automotive Companies are Turning Service into Marketing
    2025/11/06

    In this Ping, we explore how companies like Tesla and Rivian are transforming automotive service into an effortless, proactive, and convenient experience, shifting brand narratives from transactional relationships to indispensable lifestyle partners that cement loyalty and turn operational excellence into a powerful marketing engine.

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    10 分
  • AI in Action: Implementing AI for Meaningful Outcomes with Drew Beverage
    2025/11/04

    This week on Buffering, we are joined by Drew Beverage from 360 Broadband to explore the journey from dial-up internet to cutting-edge AI integrations. Join Zack, Gabe, and Drew as we discuss how 360 Broadband is using AI to transform customer experience and internal operations, as well as the future of personalization at scale in sales and support.

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    36 分
  • New Game New Rules: The Future of Broadband Takes Shape
    2025/10/28

    This week on Buffering, we are sharing our favorite moments from ConneXions 2025 and exploring how agentic AI is reshaping the broadband landscape. From moving beyond prompts to securely activate AI agents to utilizing Market Insights for BSP to BXP transformation, join Zack and Gabe as we discuss some of the key-takeaways from ConneXions, and the impact for broadband leaders.

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    34 分
  • ConneXions25: How Nex-Tech Helps BSPs Tell Their Story in a Connected World
    2025/10/23

    In this ConneXions episode, Join Zack and Gabe as we sit down with Lindsay and Maggie from Nex-Tech to learn how they are redefining what it means to market in the rural broadband space, and how digital marketing, creative strategies, and exceptional customer experiences can make the difference in growing your brand.

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    20 分