This week on Buffering, we are joined by Laurie Ringler from Cablelynx to share her journey in the broadband industry, and the evolution of Cablelynx and their innovative strategies that keep helps them stand out in a crowded market.

Laurie also shares her insights into creating a more lively and engaging brand identity, and the impact of simplifying service tiers for both customer satisfaction and internal operations. Tune in to hear Laurie’s insights on marketing, customer experience, and the future of broadband services!

What does it really mean to personalize a customer experience—and how often are we just faking it? In this episode of Buffering, we are joined by Cory Munchbach to unpack the difference between meaningful personalization and what Cory calls “personalization theater” while also diving into the power of first-party data, the pitfalls of superficial marketing tactics, and why CMOs and CFOs should be best friends.

If you want to capture Gen Z revenue tomorrow, you need to invest today. Join Zack and Gabe as we discuss the purchase behaviors of Gen Z, and how authenticity, reviews, and discounts can drive their buying decisions. From loyalty apps to one-click checkouts, discover what it takes to turn curious clicks into committed customers for the future.

On this episode of Buffering, we sit down with Gina Shuler from Home Telecom to discuss how they are rewriting the broadband playbook, and turning connectivity, content, and community into a competitive edge.

Gen Z is flooding the workforce and reshaping how we think about work, leadership, and growth. Join Zack and Gabe as we revisit a conversation about climbing the corporate ladder or becoming a high-performing individual contributor.

Buyers are faced with choices everywhere, from their cars to their coffee orders. Join Zack and Gabe as we explore the how personalization changes the buyer flow, and how you can make the strategic move to connect with consumers on a more personal level, from the products you design to entire customer journey.

This week on Buffering, we are joined by Alyene Schneidewind, Chief Performance Officer at Logic Monitor to discuss creating high-performance cultures that drive innovation, and the transformative power of AI in business. Don't miss this engaging conversation that offers valuable lessons for leaders and innovators alike.