What happens when Broadband Providers can’t compete on speed or technology, when everyone sells the same plans? This week on Buffering, we are joined by Anthony Bortolotto, Managing Director of Infinite Networks to explore what competition looks like inside Australia’s open-access broadband market.

Join Anthony, Gabe, and Zack as we share lessons from Australia, where hundreds of providers share the same plans, and how BSPs can avoid becoming a commodity with real-world differentiation.

This week on Buffering, we are joined by Jeannine Lyons, RVP of Success Education at Calix to explore how the broadband industry is evolving, and what it takes to build the workforce of tomorrow.

Join Jeannine, Gabe, and Zack as we discuss how education, innovation, and community impact intersect in the world of broadband, and dive into the human side of transformation, the skills the next generation needs, and how technology is becoming the ultimate apprentice.

This week on Buffering, we are exploring how AI is transforming, not replacing, the broadband workforce by reshaping roles from the front lines to the back office. Join Zack and Gabe as we break down how AI can be used as a tool to elevate your organization, allowing humans to focus on empathy and meaningful moments with customers, all in a world where the broadband pipe is a commodity, and your people, are your ultimate differentiator.

This week on Buffering, we are unpacking the hidden crisis of positioning debt, the 18+ month narrative lag that’s quietly eroding your growth. From the shift towards reliability and AI as the new digital gatekeeper, this week we are exploring how outdated messaging and legacy value propositions are failing your subscribers and prospects.

Join Zack and Gabe as we break down how BSPs are talking to a customer that no longer exists, and what broadband leaders must do now to realign your narrative with the 2026 market reality.

This week on Buffering, we are joined by Jeff Johnston, Lead Economist at CoBank, to explore the seismic shifts happening across rural America as AI, data centers, and broadband innovation collide. Join Jeff, Gabe, and Zack as we discuss the rise of edge computing and trends reshaping digital infrastructure.

This week on Buffering, we are joined by bestselling author and disruption strategist, Charlene Li for a fast-moving conversation about why speed is the new competitive moat, and how AI is reshaping work at every level. Join Charlene, Gabe, and Zack as we discuss how organizations can navigate employee fears, transform workflows, and move beyond simple prompting to real business impact with AI.

This week on Buffering, we are welcoming back John Durocher, Chief Operations Officer at Calix to break down the moments that defined broadband in 2025, and the expectations shaping the industry in 2026. Join John, Gabe, and Zack as we unpack what’s changed, why it matters, and how customer experience is being redefined in 2026, and what local providers can do to prepare for what’s coming next.

This week on Buffering, we are joined by Amrit Chaudhuri, Chief Marketing Officer at Calix, to discuss how AI is reshaping modern marketing and customer growth, while exploring Amrit’s journey from Engineering to Marketing. Join Amrit, Gabe, and Zack as we unpack lessons on micro-segmentation and how AI can assist and automate across new business models driven by AI platforms.