In this follow-up episode of Member's First Mindset, host Dan Daggett, Chief Strategy Officer, Credit Unions First and guest co-host Jon Jorgenson, Co-Founder, Credit Unions First continue the discussion from "Is Your Collateral Protection Program Hurting Your Members?"

Joined again by AMOCO Federal Credit Union's CFO, Jeremy Silva and COO, Ashley Carner, they explore how transitioning from force-placed CPI to Blanket Lender's Single Interest (LSI) insurance has brought meaningful improvements to member experience, operational ease, and financial outcomes.

Dan, Jon, Jeremy, and Ashley share updates on their journey over the past 18 months, focusing on how this innovative program empowers credit unions to "Earn more, keep more, and serve better."

Points of interest

• 00:00 Introduction and Recap of Previous Episode
• 00:21 Meet the Hosts and Guests
• 01:08 Jon's Path from Force-Placed Insurance to LSI
• 03:21 Discovering Blanket LSI: A Solution with Impact
• 04:30 Building Transparency with the Navigator Platform
• 05:38 AMOCO's Transition Journey with Blanket LSI
• 08:58 Improved Member Experience and Operational Ease
• 09:49 Financial Impact on Repossession and Loan Performance
• 10:54 Insights Gained: Reduced Delinquencies and New Efficiencies
• 13:45 Net Benefit Calculations: Measuring the Financial Impact
• 14:34 Real-Time Premium Adjustments and Loss Ratio Control
• 15:51 Reflections on Success and the Road Ahead
• 18:00 Final Thoughts

If your credit union is ready to enhance member experience and streamline operations, consider exploring the benefits of Blanket LSI for your collateral protection program. Connect with us to learn how Credit Unions First can help you "Earn more, keep more, and serve better."