In this episode, we explore how employers can take control of rising healthcare costs by guiding members to the right care from the start. As traditional cost-control strategies fall short, a new approach is emerging, one that combines smarter healthcare navigation with a better member experience. Learn how evolving provider steerage, better data and more proactive support can reduce friction, improve outcomes and lower costs, without putting more burden on employees.

Season 2, Episode 1 of Beyond the Benefits features Kara Trott, the founder of Quantum Health, and Dr. Janet Choi, the Chief Medical Officer of Progyny, Inc. Women make nearly 80% of all healthcare decisions, yet for decades, medicine overlooked their needs. That’s changing fast. From breakthroughs in menopause and fertility to major strides in heart disease and breast cancer research, women’s health is entering a transformative new era. In this episode, we explore the growing influence of women across every level of healthcare, and how a system built with women in mind leads to better outcomes for everyone.

Christa usually supports others as a Quantum Health Care Coordinator — but this time, she was the one who needed help. When sudden headaches led to a stroke diagnosis, Christa found herself relying on co-workers to guide her through the journey.

From securing critical medication to finding new doctors and offering constant reassurance, her team stepped in to make sure she could focus on healing.

In Episode 6 of Beyond the Benefits, Christa and her colleague Karien share how it felt for the “helper” to need help, and why the pod model makes all the difference when care gets complicated.

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