This bonus episode of Rethinking EHS, Season 3 focuses on the invisible cultural factors that shape organisational risk and safety performance.

The discussion highlights how companies can have strong procedures, audits, and compliance systems in place while still experiencing serious incidents because underlying cultural issues remain unresolved. Through real-world examples, the episode explores how communication breakdowns, siloed decision-making, and inconsistent leadership behaviours can undermine even the most mature EHS programs.

Ultimately, the episode underscores that strong safety culture requires more than documentation and compliance — it depends on leadership alignment, open communication, consistent behaviours, and a long-term investment in people.

Guest quotes:

Alizabeth Smith:
“The risk they hadn’t controlled, the risk they hadn’t looked at, was cultural.”

Alizabeth Smith:
“If you don’t deal with communication and consistency, people start believing the program will change in six months anyway.”

Timestamps:

00:00:00 – Introduction to cultural risk management

00:00:33 – Case study: when strong systems still failed

00:01:25 – Identifying cultural breakdowns and lack of trust

00:02:46 – Communication silos in large organisations

00:03:55 – Building a global risk register and consistent controls

00:05:00 – Why onboarding and training often fall short

00:06:09 – Wearables, micro-training, and new approaches to engagement

00:07:27 – Executive incentives and unintended reporting behaviours

00:09:39 – Leading indicators versus lagging indicators

00:11:44 – Case study: transforming culture in a global manufacturing company

00:15:04 – Developing future EHS leadership internally

00:15:51 – Closing reflections

Sponsor Copy

Rethinking EHS is brought to you by the Inogen Alliance. Inogen Alliance is a global network of 70+ companies providing environment, health, safety, and sustainability services, working together to provide one point of contact to guide multinational organizations to meet their global commitments locally. Visit inogenalliance.com to learn more.

Links

https://Inogenalliance.com/resources

https://Inogenalliance.com/podcast

Keith on LinkedIn: https://www.linkedin.com/in/keith-knoke-27587a7

Alizabeth on LinkedIn: https://www.linkedin.com/in/alizabeth-aramowicz-smith-61618615/

Produced by https://madcontent.co.nz/