• Better Customer Experience = More Revenue

  • 2025/03/21
  • 再生時間： 25 分
  • ポッドキャスト

Better Customer Experience = More Revenue

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  • I, Veena Gandhi, CEO of Digital Street Au, explore the crucial role of Customer Experience (CX) in driving brand loyalty and revenue in this episode. Joining me is Jess Cervellon, a CX and retention expert, who shares her insights on why brands should view CX not as a cost center, but as a revenue-generating function.Jess and I discuss: Common mistakes brands make in CX How CX plays a key role in scaling creator-led brands The power of community-building through strategic CX initiativesHow has CX impacted your brand’s growth? Drop your thoughts below!

    #consumermarketing #agencysearch #disruptivemarketing #StrategicStorytelling#marketingagency #creativecollaboration #momentmarketing #BrandEngagement
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あらすじ・解説

I, Veena Gandhi, CEO of Digital Street Au, explore the crucial role of Customer Experience (CX) in driving brand loyalty and revenue in this episode. Joining me is Jess Cervellon, a CX and retention expert, who shares her insights on why brands should view CX not as a cost center, but as a revenue-generating function.Jess and I discuss: Common mistakes brands make in CX How CX plays a key role in scaling creator-led brands The power of community-building through strategic CX initiativesHow has CX impacted your brand’s growth? Drop your thoughts below!

#consumermarketing #agencysearch #disruptivemarketing #StrategicStorytelling#marketingagency #creativecollaboration #momentmarketing #BrandEngagement
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