In another episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Lacey Hayes, a seasoned EOS Implementer with a deep background in hospice care and organisational growth. Lacey shares how EOS helped scale a hospice business from $45 million to $78 million, and the lessons that apply to any growth-focused business.

They explore the tools that made the biggest impact, like the meeting pulse and Level 10 meetings, and how they shifted communication and accountability across a team of over 400 employees. Lacey stresses the importance of anchoring tough conversations in the company’s purpose and vision, using core values as a compass for leadership.

Together, they talk about how to spot the right people for the right seats, how to keep values alive throughout the organisation, and why external facilitators are crucial in complex settings like family businesses.

Whether you're new to EOS or deep in implementation, you’ll gain actionable ideas to keep your team focused and connected to a larger mission.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST DETAIL:

► EOS Implementer - Lacey Hayes

► Lacey Hayes - LinkedIn

Episode 233 Chapters:  

00:00 – Introduction

03:04 – Transition to EOS Implementation

05:16 – Impact of EOS Tools and Meetings

08:51 – Structuring the Organisation and Accountability

11:21 – Processes and People in EOS

16:43 – Using EOS Tools for Evaluation and Improvement

24:01 – The Role of Purpose and Vision in EOS

30:43 – Anchoring Hard Conversations in Purpose

33:23 – Engaging the Entire Team in the Vision

36:24 – Final Tips and Recommendations

This week on Better Business, Better Life, host Debra Chantry-Taylor is joined by Adam Harris to give you the inside scoop on the upcoming EOS Conference! With over 220,000 EOS users and 850+ implementers worldwide, this year’s event promises to be the biggest yet.

Taking place on September 5th at Pullman on the Park in Melbourne, the conference will feature global EOS leaders, including Mark O’Donnell and Don Tinney, plus hands-on workshops and breakout streams tailored for every stage of EOS implementation. Debra also shares details on her session, “Are you self-implementing or self-inflicting EOS?”, while Adam reveals what makes this event an unmissable opportunity for business leaders.

Plus, Debra and Adam share insider tips on securing discounted tickets and what attendees can expect from this powerful day of learning, networking, and growth.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.com.au

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

EOS CONFERENCE DETAILS:

► Register Here

► Use DEBVIP or ADAVIP for 50% off tickets!

► Email Debra at debra@businessaction.com.au or Adam at adam@businessaction.com.au for free ticket offers.

Episode 232 Chapters:  

00:00 – EOS Conference Overview

02:39 – Details of the EOS Conference

04:22 – Breakout Streams and Workshops

05:26 – Event Details and Ticket Information

09:17 – Personal Experiences and Benefits of EOS

09:32 – Annual Planning and Team Building

12:13 – Celebrating Successes and Setting Long-Term Goals

14:24 – Execution and Problem-Solving

16:17 – Final Recap and Encouragement

In this week’s episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by seasoned EOS Implementer and entrepreneur Scott Rusnak to talk about one of the most overlooked skills in business: the power of saying no.

From launching his own software company to relocating internationally and embracing EOS, Scott shares the lessons he’s learned about boundaries, self-care, and living intentionally. He introduces the concept of Dunbar’s number - a guide for who gets your energy, and explains how clarity breaks, core values, and a bigger sense of purpose can help entrepreneurs avoid burnout and find real fulfilment.

Whether you're a people pleaser, a business owner on the edge, or just looking to better manage your time and relationships, this episode will give you the tools to pause, prioritise, and protect what matters most.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST DETAILS:

► Scott Rusnak's Website

► Grab a Copy of Scott's Book

► Scott Rusnak - LinkedIn

Episode 231 Chapters:  

00:00 – Introduction and Guest Overview

00:15 – Scott’s Career Journey

05:53 – Transition to EOS Implementation

08:26 – The Importance of Saying No

17:18 – Practical Tips for Saying No

18:22 – Balancing Personal and Professional Life

18:40 – The Role of Core Values and Purpose

38:40 – Cultural Shifts and Personal Growth

40:06 – Final Thoughts and Future Plans

In this special episode of Better Business, Better Life, Debra Chantry-Taylor shares her recent guest appearance on Notes From the Executive with host Mina Amso. Together, they unpack the power of EOS® (Entrepreneurial Operating System) and how it helps business leaders simplify operations, gain clarity, and scale with confidence.

Debra shares her own experiences - both wins and setbacks- while exploring what makes a truly effective meeting, why entrepreneurs often feel stuck, and how systems can create freedom rather than restrict it. You’ll hear real-world examples of the challenges business owners face and how the EOS framework brings structure, accountability, and balance.

Tune in to how EOS can help you build a business that truly works for your life, not the other way around.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.com.au

►See how she can help you: https://businessaction.co.nz/      
____________________________________________        

ORIGINAL EPISODE DETAIL:

► Notes From The Executive Podcast - Debra's Episode

► Mina Amso - LinkedIn

Episode 230 Chapters:  

00:00 – Introduction

00:50 – The Concept of a Perfect Meeting

02:35 – Target Audience and Common Business Challenges

03:07 – Emotional Moments in Boardrooms

05:05 – Entrepreneurs Feeling Stuck

05:42 – Lack of Vision and Freedom in Business

07:19 – The Role of Systems and Structure

08:46 – Turning Points for Businesses Close to Collapse

11:21 – Framework for Business Clarity

14:47 – People and Data in Business Operations

25:04 – Identifying and Solving Business Issues

30:10 – Processes and Systems in Business

36:53 – Personal Experiences and Lessons Learnt

41:22 – Impact of Personal Losses on Business Philosophy

48:48 – Final Thoughts and Contact Information

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor is joined by EOS implementer Matt Hansen, a former aerospace engineer turned business coach. Matt shares how EOS tools like the Level 10 Meeting, quarterly conversations, and clarity breaks transformed his journey from baling hay to leading a $10 million advanced manufacturing business.

They explore why healthy teams, clear roles, and regular time for reflection are essential for scaling with intention. Plus, Matt unpacks insights from The Culture Map and explains why he loves working with bold builders and makers in construction and manufacturing.

If you're in construction, manufacturing, or simply want to grow your business without losing your balance, this episode offers real strategies with real results.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Matt Hansen - EOS Worldwide

► Matt Hansen - LinkedIn

Episode 229 Chapters:  

00:24 – Introduction and Guest Overview

04:32 – Transition to EOS Implementation

07:12 – EOS Implementation Journey

09:45 – Favourite EOS Tools

12:12 – Client Success Stories

23:46 – Cultural Insights and Final Tips

30:19 – Personal Preferences and Conclusion

In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with energy coach Richard Ellis to explore how small, consistent changes can dramatically improve your health and your business.

From the importance of getting outside in the morning to the impact of nose breathing, Rich shares simple yet powerful strategies for improving energy, focus, and overall wellbeing. He shares his journey from corporate life to coaching, revealing how 1% improvements in sleep, diet, and movement lead to big results.

Rich also unpacks the ripple effects of wellbeing programs in the workplace, from improved productivity to better culture and engagement.

It’s a conversation full of practical advice and fresh perspective on leading well by living well.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Fit 4 Life Website

► Richard Ellis - LinkedIn

Episode 228 Chapters:  

00:33 – Introduction and Guest Background

02:01 – Richard Ellis’ Career Journey and Philosophy

03:08 – The Importance of Health and Energy in Business

04:45 – Sleep: The Foundation of Health

19:21 – Balanced Diet and Gut Health

23:46 – Movement and Mobility

30:52 – The Role of Coaching and Accountability

33:51 – Benefits of Corporate Wellbeing Programmes

37:56 – Top Tips for Listeners

Welcome to another episode of Better Business, Better Life. Join Host, Debra Chantry-Taylor as she sits down with guest, Lena Ridley to talk about her journey from a 26-year career in financial services to becoming a passionate EOS Implementer.

Lena shares how embracing the EOS framework helped her shift from the day-to-day grind and how tools like the Accountability Chart, Core Values, and data tracking helped align her team, clarify roles, and drive real growth.

She also opens up about the shift from integrator to visionary and why embracing the EOS Life - where business success and personal fulfilment go hand in hand - was the key to her happiness and growth.

If you’re ready to restructure, refocus, and reconnect with why you started your business, this episode offers practical tools and fresh perspective.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Lena Ridley - EOS Worldwide

► Book a 15mins call with Lena

► Lena Ridley - LinkedIn

Episode 227 Chapters:  

00:35 - Introduction

01:49 - EOS Implementation and Personal Journey

03:44 - Transition from Integrator to Visionary

07:56 - Introduction to EOS and Its Impact

09:34 - Personal Aha Moment and Business Growth

15:51 - Becoming an EOS Implementer

18:33 - Core Values and People Analyzer

24:05 - Impact of EOS on Clients

30:28 - Top Tips and Tools for EOS Implementation

36:38 - Final Thoughts and Contact Information

In another episode of Better Business, Better Life, Debra Chantry-Taylor chats with Jan Lehman, CEO of CTC Productivity and author of Work Smart, Do More - about how to create happier, more effective workplaces combining EOS tools with Microsoft 365 and AI.

Jan shares how leaders can stop making assumptions, start leveraging tech like Microsoft CoPilot, and invest in their teams to work smarter - not just harder. From simplifying software use to creating happier, more productive workplaces, this episode is packed with insights that will help you reduce stress and get more done.

If your team is busy but not productive, this episode will help you work smarter - not just harder.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► CTC Productivity

► Grab your Copy of Work Smart Do More

► Jan Lehman - LinkedIn

Episode 226 - Jan Lehman: Boosting Productivity with EOS + Microsoft 365

Chapters:  

00:29 - Guest Overview

01:37 - Jan's Career Journey

02:51 - Productivity and Happiness

06:30 - Challenges and Opportunities in Productivity

10:13 - Adopting Microsoft 365 and AI Tools

16:17 - EOS Integration and Personal Impact

32:15 - Top Tips for Improving Productivity

36:35 - AI and CoPilot in Microsoft

40:05 - Final Thoughts and Resources