When responders call CHEMTREC, they aren't reaching a call center, they're connecting with an experienced Emergency Operations Center team that's available 24 hours a day, 365 days a year.

In this episode of The Hazmat Files, we go behind the scenes to explore what really happens after the phone rings. Learn how CHEMTREC's Emergency Operations Center gathers critical information, connects responders with product manufacturers and technical specialists, coordinates with carriers and government agencies, and helps provide the information needed to support safe, informed decision-making during hazardous materials incidents.

Whether you're responding to a highway accident, rail derailment, warehouse fire, or chemical release, this conversation highlights why CHEMTREC is far more than an emergency phone number, it's a connection to one of the largest hazardous materials emergency response networks.

Special Guests:

• Andrew LaVanway, Chief Executive, CHEMTREC
• Kevin Lavezzo, Associate Director, Operations Center, CHEMTREC

The 2026 award opportunities closed on Sept. 4. Stay tuned for more information on scholarships and HELP Awards that will be offered in 2027.

• Hazardous Materials Instructor of the Year Award and Scholarship

• Hazardous Materials Officer of the Year Award and Scholarship

• HELP Award | CHEMTREC®