In this episode, Chris Santarsiero, Vice President of Government Affairs at Connections Health Solutions, discusses the policy, reimbursement, and community partnerships needed to expand access to behavioral health crisis care. He also shares how crisis stabilization centers, the 988 Lifeline, and coordinated care models are improving outcomes while reducing pressure on hospitals, law enforcement, and the broader healthcare system.

In this episode, Robin Henry, Chief Operating Officer, Solvera Health, discusses how FQHCs can extend behavioral health and substance use disorder services for underserved populations through integrated care models, strategic partnerships, telehealth, and innovative workforce solutions that improve access while maintaining quality and continuity of care.

This episode is sponsored by Precise Behavioral Health.

In this episode, Melissa Brule, Director of Behavioral Health and Specialty Services at Elliot Health System, shares how her team transformed outpatient behavioral health access through a “no wrong door” intake model, rapid clinical assessments, and patient navigation support. She discusses the importance of matching patients to the right level of care, reducing barriers to treatment, and building a more coordinated, patient-centered behavioral health experience.

In this episode, Omar Fattal, MD, MPH, Chief Behavioral Health Officer, NYC Health + Hospitals, shares insights on workforce development, continuity of care, patient engagement and innovative programs designed to improve outcomes and equity for New Yorkers facing mental health and substance use challenges.

In this episode, Sarah Hollins, Director of Behavioral Health Services at West Virginia University Medicine Camden Clark Medical Center, joins the podcast to discuss the importance of staff support and patient safety in behavioral healthcare leadership. She shares insights on addressing training and practice gaps, and offers her perspective on the future of behavioral health and the evolving needs of patients and care teams.

In this episode, Carl Hoopes, MS, MBA, EVP, Chief Operating Officer, GRAND Mental Health, discusses redesigning behavioral health workflows, leveraging AI and telehealth technology to reduce clinician burnout, and expanding access through new pharmacy and telepsychiatry initiatives.

In this episode, Kellan Tittle, MBA, Chief Financial Officer, People Incorporated Mental Health Services, discusses the shift from access to outcomes, workforce challenges, and how AI is improving documentation and efficiency. He also shares how integrated care models and disciplined growth strategies are shaping the future of nonprofit mental health services.

In this episode, Ben Johnson, Director of Behavioral Health Provider Practices and Operations at Lakeland Regional Health-Florida, discusses how to standardize operational infrastructure without compromising clinical care. He also shares insights on leveraging technology, reducing administrative burden, and improving continuity across the behavioral health continuum.