Balancing Tradition and Innovation: A Conversation Across Generations with 1st Franklin Financial
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Balancing Tradition and Innovation: A Conversation Across Generations with 1st Franklin Financial
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In this special episode of the AFSA Extra Credit Podcast, Celia Winslow, President and CEO of AFSA sits down with the oldest and youngest generation of the family business at 1st Franklin Financial. While both go by Ben Cheek, one is a recent graduate of Auburn University and the newest generation of Cheek serving as a Project Coordinator in the family business. The other, his grandfather and the Chairman Emeritus, Mr. Ben Cheek III, who has just celebrated a remarkable 65 years of service at the company.
Discover a heartfelt conversation of how 1st Franklin Financial has grown over the decades and explore how the development of new technology, like AI, impacts the installment lending industry. Throughout the conversation, the Cheeks reflect on their generational differences but continuously return to a truth that represents the heart of the company; adapting to technology should never mean losing sight of human connection and customer service.
Guests:
Mr. Ben Cheek III, Chairman Emeritus, 1st Franklin Financial
Ben Cheek, Project Coordinator, 1st Franklin Financial