BT Launches AI Receptionist for UK Small Businesses
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BT Launches AI Receptionist for UK Small Businesses
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BT Business launched AI Receptionist for UK firms, an always-on phone agent that handles enquiries, bookings and confirmations, can integrate with Outlook and Google Calendar, and is sold in monthly rolling bundles of inbound minutes. 📞🤖 The episode also covers ElevenLabs’ three-hundred-million-dollar employee tender that valued the company at twenty-two billion dollars, plus Microsoft’s release of MAI-Transcribe-2-Streaming and MAI-Voice-2.1 models with clear per-hour and per-character pricing. The practical takeaway is that voice automation is becoming easier to buy and meter, but the caveats matter: BT does not publish bundle prices, ElevenLabs’ performance claims are company-reported, and Microsoft marks its streaming transcription model as public preview and not recommended for production. Watch for BT’s real-world take-up and any independent view of call-handling quality, Microsoft’s move from preview to an SLA-backed service, and whether that fifty-four-cent introductory price changes after the end of the year. Signal and Story examines what AI phone agents cost, how quickly they work, and where production readiness still falls short.