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Your automations are probably more fragile than you think—and costing you way more time than they should. Micah started the year convinced there was no real difference between AI agents and regular automation workflows. He was wrong, and now he's obsessed.

In this eye-opening episode of Automate Your Agency, Alane and Micah break down the five (plus a bonus) critical differences between traditional A-to-B automation and AI agent workflows that are revolutionizing how smart businesses operate. They reveal why your current automations break every time someone adds an apostrophe or changes a date format—and how agents eliminate that technical debt forever.

From chat interfaces that let you refine outputs in real-time to agents that can retry failed tasks and fix their own errors, this episode shows you exactly why the future of automation is here. You'll discover how agents access databases, handle unstructured inputs, and choose their own tools—just like training the perfect intern who never needs a coffee break.

In this episode, you'll discover:

• Why traditional workflows require mapping every single scenario (and agents don't)
• How chat interfaces transform automation from rigid to conversational
• The database access that makes agents context-aware and incredibly smart
• Real examples of agents fixing their own JSON errors and date format issues
• Why you can stop building dropdown forms and rigid input requirements
• How agents reduce technical debt and scale with your changing business

This isn't about replacing automation—it's about building systems that think, adapt, and grow with you. If you're tired of automations that break every time you make a small change, or if you want to build workflows in minutes instead of weeks, this episode gives you the roadmap to agent-powered operations.

Ready to explore AI agents for your business? Visit biggestgoal.ai for resources and tools to get started.

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

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Explore our Courses/Programs:

• Complete our self-paced Process Mapping course

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Alane and Micah tackle one of the most crucial yet overlooked principles in business automation: never automate a process you haven't done manually first. Through real examples from their own business, they demonstrate why the "manual first" approach saves time, money, and prevents costly rebuilds.

They share a detailed case study from Alane's podcast guest booking process, revealing how manual work uncovered hidden business value that would have been missed in premature automation. They explain how doing processes manually first reveals critical nuances, decision points, and the true ROI of automation projects.

This episode is essential listening for business owners who want to automate smart, not just fast.

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

Want more valuable content and helpful tips?

Explore our Courses/Programs:

• Complete our self-paced Process Mapping course

Enjoy our Free Tools:

• Free Asana, ClickUp, or Monday.com Selector Tool
• Get 25 Free Custom Automation Ideas for your Business

Connect with Us:

• Join our Community
• Follow us on Instagram
• Follow us on LinkedIn
• Subscribe to our Youtube channel

Send us a text

Ever hire someone with great experience, only to watch them struggle with basic tasks in your company? You assume they "should know this stuff," but they're sitting there paralyzed, afraid to make the wrong move.

Here's the uncomfortable truth: your training process is broken, and it's costing you more than just productivity.

In this episode, Micah and Alane reveal why even the most experienced hires can't succeed without proper company-specific training. Using Walmart's intensive cash register training as a surprising business lesson, they break down what separates companies that scale from those stuck in firefighting mode.

You'll discover:

• Why "they should figure it out" is killing your team's confidence and efficiency
• The marketing analogy that will completely change how you approach training
• How AI and RAG systems are revolutionizing employee knowledge access
• Why one training session sets everyone up to fail

Stop assuming your team knows your company's way of doing things. Every minute you delay proper training is another hour you'll spend answering questions, fixing mistakes, and wondering why your "good people" aren't performing.

This episode gives you the framework to build training that actually sticks—so you can finally step out of constant firefighting mode.

Resources mentioned:

• Check out our BRAIN program to stay up to date on how AI can be integrated into your business!
• EP 61: The AI technology that eliminates bottlenecks
• Free Resources & Courses

Disclosure: Some of the links above are affiliate links. This means that at no additional cost to you, we may earn a commission if you click through and make a purchase. Thank you for supporting the podcast!

For more information, visit our website at biggestgoal.ai.

Want more valuable content and helpful tips?

Explore our Courses/Programs:

• Complete our self-paced Process Mapping course

Enjoy our Free Tools:

• Free Asana, ClickUp, or Monday.com Selector Tool
• Get 25 Free Custom Automation Ideas for your Business

Connect with Us:

• Join our Community
• Follow us on Instagram
• Follow us on LinkedIn
• Subscribe to our Youtube channel