Authentic Leadership and the Future of Learning — with Amber Wood, Director Learning & Development, adidas
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What will remain uniquely human when AI can search, analyze, create and increasingly take action? Amber Wood and I talk about leadership, learning and customer experience in the age of AI: why leaders must overcommunicate in uncertainty, how authenticity builds trust, where AI can and cannot replace human customer service, why learning must be measured through behavior and business impact, and how AI is evolving from a tool into a team member.
I hope this has been useful and if you have any thoughts on managing remote teams, I’d love to hear about them. Please drop your comments in the box below! Alternatively, feel free to subscribe by clicking this link: http://eepurl.com/bvFaOD
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