Hosts Paul Andrews and Dr. Mark Davini discuss how rapidly evolving technology is changing chiropractic practice and whether seasoned professionals must adapt. They examine the difference between being "old school" and truly "outdated," using examples like EHRs, online continuing education, shockwave versus ultrasound, AI front-desk systems, and appointment text reminders.

Key topics include generational attitudes toward learning new tools, how COVID accelerated online adoption, practical advice to learn EHRs the right way, and when new technology genuinely improves practice versus when it only helps keep a business compliant.

Listeners can expect candid conversation, real-world examples, and actionable takeaways about what to adopt, what to be discerning about, and how to give yourself permission to learn (and fail) as you modernize your practice.

On this episode of All Things Chiropractic, hosts Paul Andrews and Dr. Mark Davini sit down with Dr. John O'Connor to hear his personal journey from paralysis to elite practitioner and to preview his interactive six-CEU class (Sept. 25, Norwood, MA). The conversation covers three core technologies—photobiomodulation/class IV laser, cervical and lumbar spinal decompression, and radial shockwave therapy and how to integrate them into effective protocols.

Dr. O'Connor shares practical tips on intake and patient communication, shifting to an elevated private‑pay model, increasing treatment acceptance and ROI, and moving from high‑volume insurance care to outcome-focused, boutique clinical pathways. Expect actionable advice on documentation, case selection, and creating compelling care plans that patients understand and buy into.

Hosts Paul Andrews and Dr. Mark Davini explore the growing ‘AI arms race’ between providers and payers, discussing how artificial intelligence is reshaping documentation, coding, claims processing, and audits in chiropractic practices.

They share real-world examples—from classroom AI cheats to law school laptop bans—and dive into AI tools like EHR listeners, payer analytics, and appeals drafting. Key points include the power of payer-side algorithms, the risks of AI hallucination, the need for human oversight, and how expanded ICD-10 coding and electronic records fuel data-driven scrutiny.