Have you ever known someone who genuinely cares about people but misses what they
actually need? In this Acumen in Action mini episode, Suzie Price shares a real-world story that
reveals why caring about people and understanding them are two different things. Learn how
Motivators, DISC, and Acumen provide different insights — and discover one simple shift that
can make your conversations more meaningful.

TOP 3 TAKEAWAYS

• 1. Caring about people isn't the same as understanding them.

Motivators can help reveal why supporting others matters to someone. Acumen's Understanding Others dimension provides insight into how clearly someone perceives other people. Both are important, but they're different.

• 2. Behavior is not capability.

An outgoing, warm, relational person may miss important emotional information. A quieter person may have exceptional insight into others. DISC style alone doesn't tell the whole story.

• 3. Curiosity can improve the quality of our help.

Before offering advice or jumping into problem-solving, pause and explore the other person's perspective. One thoughtful question may be more valuable than an immediate solution.

THREE REFLECTION QUESTIONS

• 1. Do I genuinely understand people, or do I sometimes assume that because I care about them, I understand them?
• 2. When someone shares something important, do I notice the emotional information as well as the facts?
• 3. Could I become just a little more curious before I become helpful?

PRACTICAL APPLICATION

In your next conversation with someone who needs help, resist the urge to solve the problem immediately.

Instead, try asking: "What would be most helpful from me right now?"

Notice how the conversation changes when understanding comes before advice.

FEATURED QUOTE:

"Could I become just a little more curious before I become helpful?"

RELATED LISTENING

Want to understand more about what's happening under the hood?

• Listen to Episode 157: Under the Hood — What Acumen Really Tells Us About How We Think, Decide & Lead.
• Explore all three companion episodes: www.pricelessprofessional.com/acumeninaction
• Explore the complete series at: www.pricelessprofessional.com/acumeninaction

ABOUT SUZIE PRICE

Suzie Price is the host of the Wake Up Eager Podcast and founder of Priceless Professional Development. Through leadership coaching, assessment expertise, and practical development tools, she helps individuals and organizations better understand themselves and others, build high commitment, low-drama workplaces, and create Wake Up Eager lives.

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