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“Accessible” should never be a leap of faith, yet that’s exactly what travel becomes when a hotel listing offers a tick-box label and no usable detail. We sit down with Sir Diego Dupont, a tech builder behind accessible.hotel.eu and the Nusa Bali resort project in the south of France, to unpack why so many trips fail at the basics: the bathroom you cannot enter, the pool you cannot reach, the restaurant with a hidden step, the “accessible room” that still doesn’t work for your body or your needs.

We get specific about what disabled travellers actually need to know before they book: bed height, transfer space, shower chair set-up, lift access, routes through lobbies and restaurants, and whether the amenities that make a holiday feel like a holiday are truly usable. Sir Diego explains how accessibility assessments are done through physical visits by people with different disabilities, and why verified, certified data beats vague promises on big OTAs every time. We also challenge the industry mindset that treats accessibility as compliance, not independence, and talk honestly about why some accessible rooms feel clinical, get left empty, and damage both dignity and revenue.

The bigger takeaway is universal design: building places that look beautiful and work well for everyone, without creating “special” spaces that quietly exclude. If you care about accessible tourism, inclusive design, or simply want travel to be less stressful for more people, this conversation is a practical reset. Subscribe for more, share the episode with someone who plans trips for others, and if it resonates, leave us a review with the one accessibility detail you wish every hotel listed upfront.

Music, lyrics, guitar and singing by Dr Ariel Rosita King

Teach me to live one day at a time
with courage love and a sense of pride.
Giving me the ability to love and accept myself
so I can go and give it to someone else.
Teach me to live one day at a time.....

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The Business of Life
Dr Ariella (Ariel) Rosita King
Original Song, "Teach Me to Live one Day At A Time"
written, guitar and vocals by Dr. Ariel Rosita King

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