Meet Konstantino (Tino) Kapetaneas. Tino is Director of Product Design & Research at Flipp, where he’s led and grown the function for nearly eight years, building the UX research practice from scratch, scaling a 27-person team, and helping evolve the company’s product from a single app to a multi-product ecosystem. Before Flipp, he cut his teeth on the agency side in digital health, doing formative work with patient advocacy groups that, by his own account, set the direction for everything that followed. Dave and Tino are also old colleagues; and if you’re wondering whether they’re real-life besties, Tino’s official position is that he can neither confirm nor deny this. Tino has previously written for us and we were very excited to have him on the pod!

Tino came to us with something that’s been eating at him: AI is making teams skip the alignment work, and we’re starting to pay for it.

Guest: Konstantino (Tino) Kapetaneas is Director of Product Design & Research @ Flipp

You can read the blog version of this episode on our Substack Dear Danielle and Dave deardanielleanddave.substack.com

If you have questions, comments or would like to be a guest on a future episode, get in touch with us at deardanielledave@gmail.com

The music you hear in the episode are Blue Sea and In Good Hands from #Uppbeat.