• The time your firm never billed
    2026/09/24
    Every fee earner in your firm did something chargeable this morning that nobody will ever bill. A four minute call, an email answered on the train, a quick look at a file for a colleague. Saqib Khan, who owned a law firm for fourteen years and sat as a fee-paid county court judge for four, works through an illustrative figure for what twenty unrecorded minutes a day costs a firm of ten, the three reasons it happens, and what the court made of a file whose time was never written down when the work was done. Then five things a well run firm does about it without buying anything, one exercise to run on a single fee earner's files this week, and a plain account of where Bracton fits, with the overnight read that drafts the missing time entry for a person to accept or reject.
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