Josh Smith from Wingman made a bold career switch move. He reached out to his (now) Director on LinkedIn with no sales experience, no CV attached, just personality and a willingness to make a leap.

Two and a half years later, he's traveling the world for expos, and working with MSPs across the English speaking world! This week Dave speaks with him about career pivots, why you should hire on personality not just skillset, and why embarrassment is often the only thing standing between you and your next opportunity.

What they discuss:

📱 How a LinkedIn message got him his dream job
💼 Wingman's niche approach to marketing in the IT channel
🌍 US/Canada expansion
🤖 Optimising for AI search
📊 Why MSPs struggle to productise AI

As always, enjoy, with your 'Quick Brew' ⏱️☕🎙️

🤝 Connect with Josh on LinkedIn: https://www.linkedin.com/in/josh-smith-b181b6184/

💻 Learn more abuot Wingman online: https://wingmanmspmarketing.com/

📖 Read Josh's book recommendation: Choose Trust: Building relationships for business success: https://amzn.eu/d/06TD6O9S

❤️ Thank you to our sponsors, Loomyna. Your AI conversation coach - helping managers, leaders, and HR professionals rehearse, refine, and communicate with clarity, confidence, and care.
🔗 https://wellityglobal.com/meet-loomyna/
🤑 Don't forget to use the discount code: BREW10

This week Dave and James suggest courtesy is dying, and we're treating people like they're our personal punching bags.

What they discuss:

🎤 James' Center Parcs incident
🎵 Why weddings are chaos when you ask guests for playlists
🍽️ Why waiters don't deserve to be screamed at
👨‍⚖️ Kids football referees dealing with aggressive parents
✈️ Airport desk staff and the rudeness they face
🏢 Leadership: assertiveness without being an a*sehole
🙏 Why being decent takes less energy than being angry

This is about remembering we're all human and respecting people doing their jobs.

As always, enjoy, with your 'Quick Brew' ⏱️☕🎙️

❤️ Thank you to our sponsors, Loomyna. Your AI conversation coach - helping managers, leaders, and HR professionals rehearse, refine, and communicate with clarity, confidence, and care.
🔗 https://wellityglobal.com/meet-loomyna/
🤑 Don't forget to use the discount code: BREW10

#aquickbrew #podcast #courtesy #respect #hospitality #communication #kindness #leadership #DJing #workplace #culture #mentalhealth #humanconnection #empathy

Heather from Counting Creators knows something most MSPs don't: if your financial house isn't in order, you can't see s**t. And she says it unapologetically.

What they discuss:

💰 Why a financial house in order is the foundation to every business decision
📊 The Evolve benchmark model: 80% recurring revenue, 20% non-recurring (projects/hardware/upsells)
🏆 Building teams where nobody's waiting for someone to leave
👥 Trust over micromanagement: hire for their skills, then step back
🧠 ADHD, autism, dyslexia as superpowers
💊 HRT and perimenopause: why it matters in business and why men need to know
✉️ LinkedIn as your mailbox: posting three times a week keeps you visible
❌ Turning down clients because they're not a fit
🎤 The journey from breakdown to international speaker

As always, enjoy, with your 'Quick Brew' ⏱️☕🎙️

🤝 Connect with Heather on LinkedIn: https://www.linkedin.com/in/heathermacdonaldalford-yourmspfinanceexpert-profitpreview/

📖 Read Heathers book recommendations:

📕 Leadership Mindset 2.0: The Psychology and Neuroscience of Reaching your Full Potential: amzn.eu/d/0dVZDsj9

📘 All My Friends are Superheroes: https://amzn.eu/d/08SY8dbS

📙 Who Moved My Cheese: How to Deal With Change in Your Work and in Your Life: https://amzn.eu/d/087t0BHZ

❤️ Thank you to our sponsors, Loomyna. Your AI conversation coach - helping managers, leaders, and HR professionals rehearse, refine, and communicate with clarity, confidence, and care.
🔗 https://wellityglobal.com/meet-loomyna/
🤑 Don't forget to use the discount code: BREW10

#aquickbrew #podcast #MSP #finance #bookkeeping #neurodiversity #ADHD #autism #dyslexia #HRT #menopause #teamculture #leadership #businessowner #entrepreneurs #linkedin #marketing #businesspodcast