There’s a new voice at the UnSage table. Salma Kaida, partner at nuvemXP, joins Doug and Matt from Edmonton to make the show officially international. A former controller who found her calling onboarding acquisitions onto Sage Intacct, Salma explains why 75% of implementation work is people, why she can’t stand the word ERP, and why finance teams should stop being married to their history. She also reveals what US companies can learn from Canada’s approach to recoverable tax.

• (00:00) - Welcome: a new voice at the table
• (01:24) - Selling Canada in 30 seconds
• (04:10) - From controller to Sage Intacct consultant
• (06:27) - How nuvemXP started
• (07:46) - Sage conferences and Atlanta
• (09:40) - Why Salma hates the word ERP
• (13:13) - Listen first: 75% of the job is people
• (15:35) - Helping risk-averse accountants embrace change
• (16:40) - From QuickBooks and Sage 50 to multi-entity
• (19:43) - Don't be married to your history
• (22:29) - Where the industry is heading
• (24:31) - What US teams can learn from Canada
• (27:34) - Salma turns the tables on Matt and Doug
• (30:53) - Dream guests and the Sage roadmap
• (35:24) - One thing to do before you talk to a vendor
• (36:47) - The terrible mom joke and wrap up

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