#65 Matt LeMay - The Low-Impact AI Death Spiral
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#65 Matt LeMay - The Low-Impact AI Death Spiral
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Matt LeMay thought product teams had finally outgrown the feature factory. Then AI handed everyone a faster conveyor belt.Matt is a product consultant and author who has worked with Google, Spotify, and MailChimp. His book Impact-first Product Teams gave a name to what happens when teams optimize for safe, visible output: the Low-Impact Death Spiral. AI, he argues, is accelerating it.What you'll hear:- Why low-impact work compounds: every harmless little feature raises the cost of doing impactful work later- The rhinestone problem: decorate the car long enough and you can't open the hood anymore- Discovery theatre: how AI lets teams simulate discovery without learning anything- Why "trust is a feeling" and can't be automated- An actual impact-first AI story: how MailChimp's team reframed its subject line helper after qualitative researchLinks:Matt's website: https://mattlemay.comMatt on LinkedIn: https://www.linkedin.com/in/mattlemay/Impact-first Product Teams: https://www.amazon.com/Impact-first-Product-Teams-Success-Indispensable/dp/B0DVH4R3QJMore episodes & all platforms: https://stellarwork.start.pageNewsletter: https://substack.com/@stellarworkHost: Ben, founder of Stellar Work