『#54 Different KPIs for your Customer Service with AI』のカバーアート

#54 Different KPIs for your Customer Service with AI

#54 Different KPIs for your Customer Service with AI

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As a customer service manager you can't just rely on traditional metrics such as CSAT, NPS, or CES. In this episode Paolo Fabrizio share a brand new perspective to help you rethink KPIs→ linking them to AI.
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