This conversation with Katherine Lamb, founder of Effective Command, explores what effective incident command really looks like beyond simply following procedure. We discuss professional judgement, risk-based decision-making, command competence, behavioural assessment and the difference between being qualified to command and being genuinely capable of making decisions under pressure.

Katherine also shares how the Effective Command approach is using data around command behaviours to identify recurring strengths and weaknesses, and why developing adaptable, thinking incident commanders is essential when real incidents rarely fit neatly into a textbook.

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