5% to 85%: AI Adoption Inside Santander Brasil | Eduardo Alvarez, Chief Data & AI Officer
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There's not a single area of the bank untouched by AI. That's the view from Eduardo Alvarez, Partner of Strategy and Chief Data and AI Officer at Santander Brasil, who joins Adi Ben-Ari, Founder and CEO of Applied Blockchain and Applied Edge, to share the playbook behind one of banking's most ambitious AI transformations.
Eduardo explains why Santander Brasil runs AI as its own division reporting directly to top management, how a hundred year old, risk averse institution manages the risks of moving fast, and the uncomfortable conversations required to convince long tenured staff that the job they mastered no longer exists in the same form. He also makes a prediction that should worry every bank: customers will soon stop opening their banking apps altogether, delegating financial decisions to AI agents instead, and banks risk becoming invisible infrastructure unless they get there first.
Plus: How Pix and open finance turned Brasil into one of the most competitive and advanced digital banking markets in the world, and what the rest of the industry can learn from it.
Eduardo's recommended sources include:
● Anthropic Courses
● karpathy.ai
● Andrew Ross Sorkin’s 1929: Inside the Crash
Thank you for tuning in.
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DisclaimerThis podcast is strictly for educational purposes and does not constitute financial or tax advice. It is not a solicitation to buy or sell any assets or make financial decisions. Always consult with a professional and do your own research.