40. Talk It, Draft It, Test It, Fix It: Building SOPs (That Actually Work) with AI | Team and Systems
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Every business has at least one task that only goes right when you do it yourself. If you handed it to someone on your team tomorrow with nothing but a written set of instructions, would they get it right, or would your phone start ringing before lunch?
In this episode, Ginny Seeley shows local service business owners how to use AI to turn one real task into a standard operating procedure that actually works. AI can write a beautiful SOP in about 30 seconds, but a polished document and a process your team can follow are two different things. Drawing on 15 years in the hospital laboratory and a decade in lab quality as a Lean Six Sigma Black Belt, Ginny walks through her four step method: talk it, draft it, test it, fix it. And, she shares the exact AI prompt that keeps the tool from inventing steps you never said.
You'll learn how to pick the first task to document, how to protect customer information before you paste anything into AI, why the testing step is the one that turns a document into a real system, and the four things every finished procedure needs. If you run an HVAC, plumbing, appliance repair, electrical, or lawn care business, you'll finish with one task to start on this week.
Mentioned in This Episode:
Descript, the free transcription tool, descript.com
Ginny's free policy writing and procedure writing tools
Find Your Camp quiz, outcomeacademy.com/findmycamp
Eight Thousander Expedition, outcomeacademy.com/summit
Thanks for listening to The Business Mountain Podcast.
If you enjoyed this episode and want to keep learning how to work ON your business with systems, strategy, and practical tools, here are a few ways to stay connected:
Website: https://www.outcomeacademy.com/
Facebook: https://www.facebook.com/ginny.outcomeacademy
Instagram: https://www.instagram.com/ginny.outcomeacademy/
YouTube: https://www.youtube.com/@outcomeacademy
LinkedIn: https://www.linkedin.com/company/outcome-academy
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