Mark Jackson: You Can Be Right and Still Get It Wrong
Why Municipal Leadership Requires More Than Knowing the Answer

Episode 388 of The HaltingWinter Podcast
Sponsored by Tyler Technologies

Being right isn't enough.

After more than three decades as a city administrator, Mark Jackson has learned that successful local government leadership requires more than technical expertise. It requires judgment, communication, relationships, and the humility to recognize that you might be wrong.

In this episode, Mark and Seth discuss the art and science of city management, why leaders should "design the system as if you are wrong," how trust creates the ability to move a community forward, and the simple question Mark uses to evaluate difficult decisions: What benefit, for which people, at what cost?

It's a conversation about longevity, decision-making, community relationships, and the lessons that only come from decades of leading in local government.

About Mark Jackson
Mark Jackson is the City Administrator for Story City, Iowa, where he has served for more than three decades. Throughout his career, Mark has helped lead significant community and economic development efforts while building a reputation for relationship-driven, practical local government leadership. He has also served as president of the Iowa City/County Management Association and is the most recent recipient of the Joe Lukehart Award, presented by the Iowa City/County Management Association in recognition of his contributions to the profession.

This Episode is Sponsored by:

Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter

The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC

Connect With Seth Winterhalter
Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government.

LinkedIn: https://www.linkedin.com/in/sethwinterhalter
Website: https://www.HaltingWinter.com