27. She Bought Her Company Back...In the Middle of COVID
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27. She Bought Her Company Back...In the Middle of COVID
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著者：
Jennifer Miller spent nearly thirty years building Access Destination Services into the largest destination management brand in North America. She became its first female CEO. She led through 9/11 and the Great Financial Crisis. She took the company through a major private equity transaction — and then, during COVID, when corporate travel had stopped completely, she bought it back and rebuilt it.
She says she wasn't betting on the market. She was betting on the people.
In this episode of Amplify Hope Today, Jennifer joins Simon T. Bailey for a conversation about what holds an organization together when the plan stops working. Why culture stops being a poster and starts being load-bearing. Why scaling is about multiplying leaders rather than revenue. And why, in her experience, people need hope before they can use a strategy.
She also talks about the moment she knew it was time to leave — and what that realization taught her about what she'd actually been building. The goal was never to make herself indispensable. It was to build something that could thrive without her.
You'll learn:
- Why hope has to come before strategy
- How to scale without becoming the bottleneck
- Why decentralized leadership produces accountability rather than chaos
- How to lead through layoffs when no version of the decision feels good
- How a founder knows it's time to step away
- Why character is the one competitive advantage nobody can copy
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Watch full episodes on YouTube: http://www.youtube.com/@AmplifyHopeTodayShow
Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/amplify-hope-today/id1881115485?i=1000752112808
Listen on Spotify: https://open.spotify.com/show/1OJS29kGxgcYTJnzZCoehb?si=b36e8692245b4551
STAY CONNECTED
Follow Simon at:
Website: https://www.simontbailey.com/
Instagram: @SimonTBailey
LinkedIn: http://linkedin.com/in/simontbailey
Follow our podcast at:
Website: https://www.amplifyhopetoday.com/
Instagram: @AmplifyHopeToday
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Special thanks to our partners: Hi Hello Labs in Orlando, Florida, for powering and producing this show.
Sponsored by: Hi Hello Labs Produced at: Hi Hello Labs
Learn More: https://www.amplifyhopetoday.com/
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