For the final episode of Season 1, we're joined by Ross Abbate, CEO of Macro, one of the world's leading facilities management and workplace experience businesses operating across 49 countries.

From his early days struggling through his first role in FM, to leading a global organisation and shaping strategy across multiple continents, Ross shares the leadership lessons, career decisions and mindset shifts that have defined his journey.

This episode is a fascinating conversation exploring leadership, resilience, networking, culture, confidence and what it really takes to succeed in a global business environment.

In this episode expect:

• Ross's journey into facilities management and the challenging first six months of his career
• Why "another day, another challenge" became a mindset that helped shape his success
• The importance of backing yourself when things aren't going to plan
• A brilliant performance incentive strategy that transformed team engagement and results
• His move from Australia to the UK and the career opportunities that followed
• The networking advice every FM professional should hear
• How introverts can build meaningful networks without pretending to be someone they're not
• The story behind becoming CEO of Macro and the challenges that came with stepping into the role
• How leadership teams build strategy across a business operating in 49 countries
• Why the best business plans allow room to adapt and pivot
• Ross's approach to handling pressure, uncertainty and responsibility as a CEO

This is a fitting finale to Season 1 — packed with leadership insights, practical advice and honest reflections from one of the industry's most respected leaders. Whether you're just starting your career or leading teams across multiple regions, Ross's perspective offers valuable lessons on growth, resilience and the power of staying curious.