12: When Everything Goes Wrong in Your Business, Remember This
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I'll never forget walking into my office one Monday and finding my entire cleaning team refusing to go to work. Every single one of them.
In this episode I talk about how to stay motivated as a small business owner when everything feels like it's falling apart, using that Monday morning as the starting point. I thought we were going to lose the entire company that day, and looking back now, it's wild what actually came out of it. I also get into a much harder season I went through personally, one that eventually led me to six years of sobriety, and the four words my dad kept telling me through all of it: this too shall pass.
I share the ladder analogy that completely changed how I look at hard problems, the three questions I ask myself whenever I'm in the middle of something difficult, and why the stage so many home service businesses hit between half a million and $750,000 in revenue is sometimes called the valley of despair, and what to actually do when you're in it.
If you want a simple way to create and organize your SOPs, check out Sophie at sophiehq.com
Resources and Links:
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