Welcome to Episode #12 of The Facilities Management Exchange

Today we’re joined by Andrew Hulbert — entrepreneur, investor, culture-builder and one of the most recognisable figures in UK FM. Andrew is the founder of Pareto FM, a business he grew from a laptop in his bedroom into one of the industry’s most admired companies, ultimately exiting in a deal worth $100 million.

This episode is an honest, energising conversation covering entrepreneurship, culture, politics, pressure, sacrifice… and the mindset required to build something truly exceptional.

In this episode expect:

• Why showing up — literally going to the office — is still one of the most underrated success strategies in business
• How Andrew built the company from a laptop in his bedroom
• What made Pareto FM different — adaptability, treating people right, and building a culture where anyone could call anyone out
• The realities of running an FM company in today’s volatile economic environment
• The personal cost of ambition — relationships, loneliness, sacrifice
• The deeper meaning of wealth
• Professional vulnerability: why great leaders don’t need all the answers
• Andrew’s biggest leadership mistake — and what he’d do differently if he
• The advice he wants every entrepreneur — and every young person entering FM — to hear

This is an episode packed with insights, honesty, humour, and hard-won wisdom from someone who built, scaled and exited one of the most transformative businesses in FM.