Sometimes the words “I’m fine” mean exactly that. But sometimes, they are a way of covering hurt, fear, shame, or a sense of disconnection that feels too difficult to put into words.

In recognition of Suicide Prevention Month, Dr. Lola Gershfeld and Polina Marian explore an important question: How can leaders create an environment where people feel safe enough to say when they are struggling?

In this episode of The Leader in You, they discuss how emotional disconnection can lead people to withdraw, shut down, or convince themselves that what they are experiencing does not matter. Dr. Lola explains why leaders need to pay attention not only to what employees say, but also to the emotion underneath their words.

Through practical examples and role-play, you’ll learn how to respond when someone says “It’s fine,” how to slow down difficult conversations rather than dismiss or immediately solve them, and how four simple responses—reflect, accept, validate, and reassure—can help another person feel heard, valued, and less alone.

The conversation also explores why leadership is fundamentally about attunement: being able to recognize when connection has been disrupted and helping people regain a sense of safety and balance.

Because sometimes the most important message a leader can communicate is simply: You matter. Your experience matters. And you don’t have to carry it alone.

The Leader in You is the go-to podcast for anyone who wants to create a workplace culture where teams can thrive.

Envision a future where you are more grounded, confident, and in sync with your team.

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Connect with Dr. Lola Gershfeld:

LinkedIn: Dr. Lola Gershfeld
Instagram: @drlolaemc

Connect with Polina Marian:

LinkedIn: Polina Marian
Instagram: @livewithfivekids

Dr. Lola Gershfeld, a distinguished organizational psychologist, has dedicated her career to delving into the intricate layers of employee engagement, team dynamics, and wo...