Can AI learn how you work? A Chief People Officer joins Samantha and Brittany to share how he trained Claude by having it observe his resume reviews over two weeks—then used it to narrow 100 applications to 20 for his review while he took lunch.

From recruiting and automated reports to employee follow-ups and a workers’ compensation workflow built in two hours, this episode explores how AI can create more time for the people behind the paperwork. Hear how these experiments helped him avoid a planned $35,000 annual software investment and rethink his team’s hiring needs, while keeping human judgment involved.

His advice for getting started: don’t be scared to ask AI for help.

Connect with Mike Terry, Chief People Officer at Evolution Parking & Guest Services, on LinkedIn.

CHAPTERS
00:00 Welcome to Intelligence Resources
01:08 From AI Experiment to First Big Win
03:31 Using AI Agents for Everyday HR Tasks
04:38 Training Claude to Help Review Resumes
07:02 Avoiding a $35,000 Software Investment
08:51 Managing AI Usage Limits
12:48 AI Governance and Company Guidelines
14:43 Choosing Between Claude, ChatGPT, and Copilot
17:02 Finding Help With Benefits Notices
18:27 Teaching AI Your Writing Style
19:35 Reviewing AI-Drafted Emails
21:45 Using Voice-to-Text on the Go
26:00 AI’s Environmental Impact
28:00 How Automation Changed His Hiring Plans
29:46 Building a Workers’ Compensation Workflow
32:10 Two Hours to Build a New Workflow
34:00 Asking AI What Else It Can Automate
35:23 Lessons From Automating Document Downloads
36:37 Keeping Up With Employee Communications
38:25 Preparing a Weekly Executive Brief
39:23 Self-Driving Cars and Trust in AI
42:48 Exploring AI in Parking and Guest Services
44:35 Smart Glasses and Future Possibilities
55:04 Recruiting Results and What Comes Next
58:17 Closing Thoughts and Where to Connect

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