エピソード

  • The Hidden Power of Community in Dental Practice Efficiency—And How It Sparks Team Performance with MaxAssist
    2026/04/21

    Most practices leave massive revenue on the table without even realizing it—until now. Max Assist, a game-changing platform in dental practice management, is transforming the way dental teams unlock organic growth, optimize systems, and supercharge profitability. If you're ready to ditch guesswork, eliminate inefficiencies, and empower your team with real data, this episode is your blueprint for practice success.

    In this lively discussion, Max Assist’s founders reveal how their innovative toolbox is revolutionizing dental practice management through AI-driven insights, seamless workflows, and real-time dashboards. You'll discover how this platform helps practices, big and small, streamline operations—from patient journey mapping to staff productivity—without losing the human touch.

    Learn why even the most tech-fatigued teams are embracing Max Assist as a co-pilot, turning data into dollars, and inspiring healthy competition among staff with gamified badges.

    We break down the origin story: how decades of dental experience and obsession with practice optimization culminated in Max Assist’s powerful platform—launched in 2021 with AI functionality that’s truly unique. You’ll hear case studies from independent practices to DSOs, illustrating how targeted insights lead to immediate wins. Plus, get insider tips on how to make your software onboarding smooth, and the strategic gateway to unlock the full power of this robust tool.

    Why does this matter? Because in today’s rapidly evolving dental landscape—where private equity and consolidation dominate—staying ahead requires more than just great clinical care. It demands precision, data-driven decision making, and the ability to scale efficiently. Max Assist isn’t just software; it’s a partner that bridges disconnects, energizes teams, and maximizes revenue potential—making it an essential asset for any practice aiming for growth.

    Whether you’re a single practitioner feeling isolated or part of a multi-location DSO, this episode shows you the future of dental management—where technology empowers, connects, and accelerates success. If doubling your practice’s revenue or creating a cohesive team sounds like your goal for 2023, then this is your must-listen episode.

    Lorie Streeter is former American Association of Dental Office Managers president and a strategic practice growth expert, now leading North American business development at Max Assist. Dan Barsotti brings 40+ years of dental practice optimization expertise—focused on innovation, team engagement, and practice scalability.

    Prepare to see your practice through a new lens—because the real ROI comes from understanding your data, empowering your staff, and making intentional moves. Hit play now and start turning your practice’s potential into performance.

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    27 分
  • How Humility and Authenticity Boost Confidence & Professional Growth with Dr. Joy Void-Holmes
    2026/03/12

    Most dental professionals overlook foundational principles that could transform their practices—and their lives. Dr. Joy Void-Holmes reveals how mastering the basics keeps your audience engaged, your skills sharp, and your career thriving in a rapidly evolving industry.In this episode, you'll discover the secret sauce that makes Dr. Joy a magnetic speaker and educator—authenticity, meeting people where they are, and the power of humor. She shares her journey from a summer job as a teenager to becoming a leading voice in dental education, emphasizing the importance of lifelong learning and humility in expertise.We break down:

    • The critical role of fundamentals in clinical and business success—why “showtime” doesn't replace core skills
    • How to foster genuine mentorship and give back to your community
    • The importance of understanding the business side of dentistry, regardless of your role
    • Why taking CE courses together bridges gaps between team members and shifts mindsets
    • Practical advice for new grads and seasoned pros alike on navigating a fast-changing profession

    Without embracing the basics, many risk burnout and stagnation—missed opportunities to elevate patient care and team collaboration. This episode is perfect for dental professionals eager to refine their craft, inspire others, and lead with confidence in a complex landscape.Dr. Joy Void-Holmes, an accomplished educator, author, and speaker, shares her passion for helping others thrive. Her insights aren’t just theory—they’re proven strategies from someone who’s dedicated her life to elevating the dental community.Whether you're on the front lines or shaping the next generation, this episode gives you the tools to re-engage with your purpose, strengthen your team, and make a real impact. Tap into the fundamentals, master your craft, and transform your career today.

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    18 分
  • The Power of Continuous Learning That Took Me From Average to Hometown Hero with Dr. Steve Rasner
    2026/02/05

    Most dentists think success in the dental industry is about technical skills and patient volume. Dr. Steve Rasner reveals the secret that transformed his career and practice—attention to strategic growth, lifelong learning, and mastering sedation. His journey from bottom of his dental class to building a $4 million fee-for-service practice in a challenging town proves that relentless education and intentional decision-making outperform raw talent.

    In this episode, you'll discover:

    • How continual education—taking courses, immersing in hands-on residencies, and networking—catapulted Dr. Rasner from a struggling graduate to a top-tier dental leader.
    • The power of developing a comprehensive, patient-centered approach that emphasizes thorough exams, soft tissue evaluation, and predicting treatment needs—long before the first drill.
    • Why learning advanced sedation techniques (especially oral sedation) is a game-changer for patient comfort, practice growth, and word-of-mouth referrals.
    • The importance of strategic planning in creating a practice culture that appeals to affluent patients looking for painless, predictable treatment.
    • How a mindset of living below your means and investing in education creates long-term wealth and professional fulfillment.

    Whether you're just starting out or looking for proven ways to elevate your skills and clinic, this episode shows that success isn't about luck—it's about continuous learning, disciplined growth, and being intentional with your craft. Dr. Rasner’s honest reflection on his setbacks and triumphs offers a blueprint for dentists hungry to move beyond mediocrity and craft a thriving, meaningful practice.

    Ready to redefine what’s possible in your dental career? Hit play and learn from one of the most authentic, passionate voice in dentistry today.

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    22 分
  • The Difference Between Cost and Value When Choosing Materials with Scott Mappin
    2026/01/29

    Scott Mappin, CEO of Strategy Milling reveals how precious metals are making a comeback—and why you shouldn't overlook gold in your practice. Discover the surprising truth about cost, longevity, and patient value that could transform your approach and boost your profitability.

    In this eye-opening episode, we dive deep into the evolution from traditional gold crowns to zirconia, the innovations powering the resurgence of precious metals, and what the dental industry might be missing. Scott shares insights from building North America's first precious metal milling facility, the challenges of refining complex alloys, and how modern techniques are making gold more accessible than ever.

    You'll learn:

    • Why precious metals are still a smart investment despite their higher price point
    • Concrete comparisons of costs—from $200 crowns to full arch restorations valued at tens of thousands
    • How labs and clinicians can bridge the knowledge gap around gold’s durability and biocompatibility
    • The critical role of education and understanding in changing your practice’s material choices
    • What the future holds with AI, robotics, and advanced fabrication in dentistry

    Whether you're a dentist, lab technician, or dental student, understanding the real value behind precious metals is essential in a world obsessed with cost-cutting and quick turnarounds.

    Join us to see why Scott's innovations are reshaping the landscape—and how you can stay ahead with the knowledge that transforms materials into long-term patient solutions. Perfect for those committed to excellence, longevity, and informed decision-making in dentistry. Don't just keep up—lead the charge.

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    14 分
  • The Group Dentistry Landscape: Are We In The Beginning, The Middle or The End
    2026/01/08

    Join hosts Mike McCarthy and Matthew Petchel as they dive into the dynamic world of dentistry with industry leaders Kim Larson and Bill Neumann from Group Dentistry Now. Discover how group practices are reshaping the dental landscape, the challenges and opportunities within DSOs, and the innovative strategies for attracting talent and patients. Whether you're a solo practitioner or part of a large dental group, this episode offers valuable insights into the evolving business models and marketing tactics that are driving success in modern dentistry. Tune in for an enlightening discussion that promises to broaden your understanding of the dental industry's future.

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    21 分
  • How To Thrive in Dentistry: Expert Tips for Dental Teams with Jennifer Turner & Tala Batarseh
    2025/12/09

    Join hosts Matt Petchel and Mike McCarthy as they welcome Jennifer Turner and Tala Batarseh, two dynamic leaders in the dental industry, to discuss the challenges and triumphs of modern dental practices. Discover how these experts blend clinical and business acumen to create thriving environments where teams feel heard and empowered. From innovative training solutions to fostering team dynamics, this episode is packed with insights for anyone looking to enhance their practice's success. Tune in for a conversation that promises to inspire and inform.

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    19 分
  • Patient-First Dentistry and DSOs: An Honest Conversation with Dr. Gary Glassman
    2025/12/03

    Join hosts Mike McCarthy and Matthew Petchel as they welcome Dr. Gary Glassman, a world-renowned endodontist and Chief Dental Officer for Dental Corp, Canada's largest DSO. In this insightful episode, Dr. Glassman shares his journey in dentistry, emphasizing the importance of patient-first care and continuous education. Discover how he balances his passion for teaching with leading a thriving dental network, and learn about the innovations shaping the future of endodontics. Whether you're a seasoned dentist or a new graduate, this episode offers valuable insights into maintaining clinical autonomy while driving growth and excellence in dental care.

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    16 分
  • The Power of Mentorship and Media: The Evolution of Dental Nachos
    2025/11/24

    In this engaging conversation, Mike McCarthy and Matthew Petchel interview Dr. Paul Goodman, the founder of Dental Nachos. They explore the origins of Dental Nachos, its impact on the dental community, and the current challenges facing dentists, including dental insurance and school debt. Dr. Goodman shares insights on connecting with young dentists, the evolution of dental media, and the importance of mentorship in the profession. The discussion highlights the role of social media in fostering community and support among dentists.

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    19 分