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Are you undercharging, doing everything yourself or running your business without fully understanding your numbers?

In this episode of Small Business Sorted, business growth coach Crystal Petzer and bookkeeper Kay Godfrey reveal 10 common small business mistakes and practical ways to avoid them.

Drawing on their experience running businesses and helping Australian business owners, Kay and Crystal explore the problems that can damage your cash flow, profitability, team, customer experience and long-term business growth.

The 10 small business mistakes covered are:

1. Not knowing your numbers
2. Pricing too low and undercharging
3. Trying to do everything yourself
4. Operating without proper systems and processes
5. Hiring employees too quickly—or waiting too long
6. Avoiding difficult conversations
7. Not marketing consistently
8. Ignoring the customer experience
9. Failing to plan ahead
10. Not looking after yourself as the business owner

In this episode, you’ll learn:

• Why understanding profit, cash flow and job profitability matters
• How undercharging affects every part of your business
• Why delegation is essential for sustainable business growth
• How systems and procedures reduce business chaos
• When to hire your next employee
• How to approach difficult conversations with staff and customers
• Why marketing must continue when you’re busy
• How customer experience affects referrals and repeat business
• How a simple 90-day business plan can create direction
• Why business-owner burnout affects decision-making and performance

Whether you’re a tradie, service provider, consultant, entrepreneur or established business owner, this episode will help you recognise the habits and decisions that may be holding your business back.

If you recognise several of these mistakes, don’t panic. Choose one area, take one practical step and start improving it today.

#SmallBusinessSorted #SmallBusinessMistakes #SmallBusinessAustralia #BusinessGrowth #BusinessCoach #KnowYourNumbers #BusinessPricing #CashFlow #Profitability #BusinessSystems #Delegation #CustomerExperience #BusinessPlanning #BusinessOwnerBurnout #TradieBusiness #ServiceBusiness #AustralianBusinessPodcast #NorthernBeachesBusiness

Connect with Small Business Sorted:

Crystal Petzer – Business Growth Coach
https://businessgrowthcoach.com.au/

Kay Godfrey – Up Up and Away Bookkeeping
https://upupandaway.net.au/

Radio Northern Beaches – 88.7 or 90.3 FM
https://www.rnb.org.au/

Email: radio@businessgrowthcoach.com.au

Facebook:
https://www.facebook.com/profile.php?id=61590811295505

Instagram:
https://www.instagram.com/small_business_sorted/

Follow Small Business Sorted for practical Australian small business advice covering business growth, finance, pricing, leadership, staffing, marketing and business systems.

#SmallBusinessMistakes #SmallBusinessAustralia #BusinessGrowth #BusinessAdvice #CashFlow #BusinessPricing #Entrepreneurship #SmallBusinessSorted

Connect with us:
Crystal Petzer - https://businessgrowthcoach.com.au/
Kay Godfrey - https://upupandaway.net.au/

Radio Northern Beaches 88.7 or 90.3 FM - https://www.rnb.org.au/
Email us - radio@businessgrowthcoach.com.au

Facebook - https://www.facebook.com/profile.php?id=61590811295505
Instagram - https://www.instagram.com/small_business_sorted/

If this episode hits home, share it with a business owner who needs to hear it.