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Working with Difficult People
- WorkSmart Series
- ナレーター: Jim Bond, Laural Merlington
- 再生時間: 3 時間 1 分
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.
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Although many of us prioritize our physical health through exercise and healthy eating, we often forget to spend time boosting our mind, mood, and mental health. It is so important that we focus on mental self-care and reducing daily stress since mental toughness and resilience will get us through difficult times and help us achieve success in every area of our lives. Using the incredible power of our minds, we can persist and grow in response to life's challenges.
あらすじ・解説
Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
Working with Difficult People defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This audiobook teaches you how to:
- understand your own reactions to different kinds of difficult people
- explore the interrelationship between yourself and the problematic employee - whether it's a boss, fellow coworker, or someone you manage
- practice healthier responses to those who make your life miserable
You'll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more. This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones.
The worksheets and graphs found in the print and ebook editions of this book have been adapted for audio.