Spanish for Customer Service Representatives
Polite, Professional Language for Everyday Customer Support in Spanish
カートのアイテムが多すぎます
カートに追加できませんでした。
ウィッシュリストに追加できませんでした。
ほしい物リストの削除に失敗しました。
ポッドキャストのフォローに失敗しました
ポッドキャストのフォロー解除に失敗しました
プレミアムプラン3か月
月額99円キャンペーン開催中
Spanish for Customer Service Representatives
￥2,600 で購入
-
ナレーター：
-
Mali Gomez
-
Mariana Hernandez
-
著者：
-
Alessio Ruiz
概要
This course is tailored for customer service representatives, technical support agents, and sales professionals who assist Spanish-speaking clients via phone, email, or chat. It focuses on the language required for professional and polite communication in support roles.
The material includes phrases for greeting customers, processing orders and returns, handling billing inquiries, and explaining warranty and service policies. It provides specific dialogue training for de-escalating complaints, troubleshooting technical issues, and guiding customers through step-by-step solutions.
Key use cases involve managing product returns, resolving billing disputes, providing remote technical support, scheduling service appointments, and explaining company policies clearly.
The goal is to equip support staff with the language tools needed to resolve issues efficiently, maintain professionalism under pressure, and ensure positive customer interactions.
©2025 Historical Audiobooks (P)2025 Alessio Ruiz