Audible会員プラン登録で、12万以上の対象タイトルが聴き放題。

聴き放題対象外タイトルです。Audible会員登録で、非会員価格の30%OFFで購入できます。

無料体験で、12万以上の対象作品が聴き放題に
オフライン再生可能
プロの声優や俳優の朗読も楽しめる
Audibleでしか聴けない本やポッドキャストも多数
無料体験終了後は月会費1,500円。いつでも退会できます。
『ISO 9001:2015』のカバーアート

ISO 9001:2015

著者: Steve Watkins, Nick Orchiston
ナレーター: Andy Cresswell
¥ 630で会員登録し購入

無料体験終了後は月額¥1,500。いつでも退会できます。

¥ 900 で購入

¥ 900 で購入

下4桁がのクレジットカードで支払う
ボタンを押すと、Audibleの利用規約およびAmazonのプライバシー規約同意したものとみなされます。支払方法および返品等についてはこちら

あらすじ・解説

Quality management principles to ensure business success.

The success - or failure - of all businesses largely depends on the quality of the products and services they supply. This, in turn, depends on finding the right balance between investment and returns. Develop goods and services that are of too low a standard and no one will buy them; put too much into creating high-quality products and services and you may price yourself out of the market in an attempt to recover your costs. This is where quality management comes in.

A quality management system (QMS) establishes process-driven methods of producing and delivering products and services with consistent results. Assuming your QMS processes are effective, your products and services will meet the expected quality levels every time, giving you greater control over production costs and increasing customer satisfaction.

Currently used by more than 1.1 million organizations worldwide, the international standard ISO 9001:2015 is the world’s most established quality framework. It specifies the best-practice requirements for a QMS that organizations can use to:

  • Demonstrate their ability to consistently provide products and services that meet customer and applicable regulatory requirements
  • Enhance customer satisfaction
  • Manage costs and improve efficiency

An ISO 9001-compliant QMS is adaptable, continually improves to meet organizational and market requirements, and includes processes for the assurance of conformity and applicable regulatory requirements.

ISO 9001:2015 - A Pocket Guide is a handy reference audiobook that provides an overview of the ISO 9001 quality management standard. It includes:

  • A brief history of quality management and ISO 9001
  • Useful definitions of ISO 9001 terminology
  • A discussion of the requirements of the Standard, including an in-depth examination of clauses four to 10 of ISO 9001, which specify the requirements for a QMS
  • Some of the myths about ISO 9001 certification

This is the perfect introduction to the Standard and will help ensure the quality of your products and services, increase customer satisfaction, and enhance your business’s efficiency.

Buy your copy of ISO 9001:2015 - A Pocket Guide now to learn how an ISO 9001:2015-compliant QMS will help your business thrive.

©2016 IT Governance Publishing (P)2018 IT Governance Publishing

同じ著者・ナレーターの作品

ISO 9001:2015に寄せられたリスナーの声

カスタマーレビュー:以下のタブを選択することで、他のサイトのレビューをご覧になれます。